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Star Health & Allied Insurance

Compare

3.8

based on 1.7k Reviews

25 Star Health & Allied Insurance Jobs

IT Support Engineer

Star Health Insurance

3.8

based on 1.7k Reviews

2-3 years

₹ 3 - 5L/yr

Chennai

10 vacancies

IT Support Engineer

Star Health & Allied Insurance

posted 21d ago

Job Role Insights

Fixed timing

Key skills for the job

SQL IT Support L1 Support Monitoring Tools Jasper Reports

Job Description

Title : Support Engineer - 2

Roles and Responsibilities:

Responding to customer inquiries.
Identifying customer issues and diagnosing the root of the problem.
Providing basic troubleshooting and guidance to customers in resolving their issues.
Answering FAQs related to products or services, features, general usage questions.
Logging customer interactions and creating support tickets for tracking purposes.
Escalating unresolved issues or complex problems to higher-level support tiers (L2 support) when necessary.

Job Qualifications and Requirements

Academic & Professional Experience : Any Graduate
Skill set : SQL , DBS, Ticketing Tools
Salary Range : 3LPA to 6 LPA

Employment Type: Full Time, Permanent

Read full job description

Prepare for Information Technology Support Engineer roles with real interview advice

People are getting interviews at Star Health & Allied Insurance through

(based on 70 Star Health & Allied Insurance interviews)

Referral

Walkin

Job Portal

Company Website

Campus Placement

35%

19%

16%

21% candidates got the interview through other sources.

High Confidence

What people at Star Health & Allied Insurance are saying

Information Technology Support Engineer salary at Star Health & Allied Insurance

reported by 2 employees with 2-6 years exp.

₹4.7 L/yr - ₹6 L/yr

46% more than the average Information Technology Support Engineer Salary in India

View more details

What Star Health & Allied Insurance employees are saying about work life

based on 1.7k employees

51%

82%

45%

99%

Strict timing

Monday to Saturday

No travel

Day Shift

View more insights

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