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22 Sony Jobs

HR Process Analyst

1-4 years

Bangalore / Bengaluru

1 vacancy

HR Process Analyst

Sony

posted 8d ago

Job Description

  • As a member of the HRDX Service Management team, participate and define strategy and objectives for the organisation.
  • Contribute to idea development and collaboration creating the organisational roadmaps and plans.
  • Share accountability for the overall success of HRDX Service Planning organization.
Service Management
  • Support Service Partner on their Service management activities when required.
  • Responsible for reviewing and agreeing all HRIS changes and change requests, as part of this process, conduct an impact assessment, highlight, and gain agreement of any requirements.
Process Management
  • Analyzing existing business processes to identify inefficiencies and areas for improvement. This often involves mapping out processes and evaluating their effectiveness.
  • Collecting and analyzing data related to processes to support decision-making and identify trends or issues.
  • Creating detailed documentation of processes, including workflows, procedures, and guidelines to ensure clarity and consistency.
  • Working with various stakeholders, including Service Partners, Tower leads, Project Managers and team members, to gather insights and ensure that process changes align with process goals.
  • Assisting in the implementation of new processes or improvements, including training staff and monitoring the effectiveness of changes.
  • Define key performance indicators (KPIs) to measure process effectiveness and efficiency. Establish benchmarks for comparison and continuous monitoring.
  • Develop comprehensive documentation for processes, including standard operating procedures (SOPs) and guidelines. Ensure documentation is clear, accessible, and regularly updated.
  • Assist Service Partner and Project Managers in the change management process by preparing communication materials and training resources. Facilitate workshops to educate staff on new processes.
  • Assess technology solutions that can enhance process efficiency, such as automation tools or software applications.
  • Organize training sessions or workshops on process improvement methodologies.
You will bring:
  • Passion for business and how processes can support the business in an optimal way.
  • Solid experience in participation in process improvement projects, change management initiatives, or cross-functional teams is valuable. - Experience leading or contributing to successful process optimization efforts
  • Strong ability to analyse data and processes to identify trends and make informed recommendations.
  • Project management and/or change management skills.
  • Experience or exposure to global employee or HR data.
  • Strong interpersonal skills with the ability to effectively navigate and foster collaboration among diverse teams in a complex, multicultural organization, ensuring open communication and mutual respect to achieve common goals.
  • Attention to detail and high degree of accuracy required.
  • Reliability and ability to maintain confidentially are required.
  • The ability to self-direct work, manage multiple deliverables with varying deadlines

Employment Type: Full Time, Permanent

Read full job description

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Top Sony HR Process Analyst Interview Questions

Q1. Will you be able to handle data of more than 1000 employees since you are coming from a small organisation?
Q2. Do you make sure if the labours get payment on time?
Q3. If customer will be angry to you then what will you do
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