Sonata Software - SCCM Specialist - Deployment & Administration (6-8 yrs)

SCCM L2 Engineer Job Description :

- Engineering graduate or equivalent qualification with 6-8 years of experience in SCCM deployment and administration

- Provide application/Windows Server OS installation/configuration/patching data reporting (application install status, client health) leveraging Microsoft System Center Configuration Manager

- Manage SCCM policies and documentation.

- Leads and plans upgrades, changes, or implementations for System Center Configuration Manager Components while following established change control procedures

- Responsible for coordinating and implementing Configuration management for the project and/or organization maintaining the resulting product throughout its lifecycle

- Through understanding of enterprise data center technologies such as networking, data security, Transmission Control Protocol/Internet Protocol (TCP/IP), SAN and physical Datacenter best practices sufficient to resolve hardware/software interface and interoperability problems, and administer and support technical operating system and enterprise data

- Perform general system administration duties in a Windows Active Directory environment

- Lead and drive definition, implementation and enforcement of systems administration operational processes, procedures, policies and associated documentation

- Research, identify, and drive the implementation of innovative approaches to system administration tasks with a focus on automation, error reduction and service improvement

- Managing the Windows Server image, application packaging and scripting, and related project work

- Monthly/Quarterly deployment of security patches to Windows Servers

- Create various reporting through SCCM for Patching Status and Client health.

- Knowledge of System Dudes Reporting is a plus.

- Coordinate on daily production and change management.

- Ensure the correct implementation of changes and request necessary sign-offs.

- Own the SCCM monthly, quarterly and semi-annually patching lifecycle.

- Manage the deployment of software updates and security patches in accordance with the company patching standards.

- Support on the roll-out of SCCM Server clients.

- Support for the Windows Server environment that includes Microsoft Server OS Support for Windows 2012/2016/2019/2022.

- Provide Root Cause Analysis for critical issues and participate in internal and client calls and ensure appropriate communication and collaboration as necessary

- Ensure all important and necessary documentation are in place and enable team member to create relevant infrastructure documents and validate & maintain them.

- Have regular interaction with the team as necessary helping the team to build their technical capabilities and in turn improve the overall service delivery and satisfaction of the client.

Technical Skills Required :

- In-depth knowledge of Microsoft Operating System Support Windows 2012/2016/2019/2022 environments and troubleshooting skills.

- Good Experience in MS SCCM Administration and Software packaging

- Good Experience in SCCM - Patching / Software deployment at large scale (500+ Servers)

- Experience in PowerCLI / Python scripting