Sr. Adobe Solution Architect

Empowering you to deliver Delightful experiences

Customer Centria | The Company

Customer Centria is a global award-winning customer engagement & experience company with leading capabilities in Martech, Customer & Digital Experience, Data & Intelligence and Digital Synergy. With unmatched experience and specialized skills across industries including BFSI, Telecom, Retail, E-commerce and Consumer Goods, we offer Strategy and Consulting, Technology and Marketing, Data and Decision, and Experience Engineering Services.
We specialize in conceptualizing innovative strategies and integrated marketing initiatives that help clients achieve their goals in marketing and business transformations.
We also navigate in creating strategic plans and executing them effectively right from conceptualizing engaging Digital New, powering Moments of Truth Engagement & Experiences by analyzing the customer journey across channels and developing data-driven insights to deliver the best customer experience.

Customer Centria | Practices & Partners
Our Practices include Technology Consulting, Marketing Services, Data Management, Decision Sciences and Experience Engineering. Our preferred technology partners are Adobe, Unica Salesforce, Airship & Acoustic. Our expertise includes Implementation, Upgrade, Migration, Audit, L1 Support, and Training. With our deep understanding of the digital landscape and branding insights, we harness the power of creativity and cutting-edge technology to craft compelling visual designs, develop engaging content, and execute effective digital marketing campaigns. We leverage our expertise in branding, user experience and digital strategy to empower businesses establish a strong online presence, connect with their target audience, and achieve their marketing goals and growth.

Customer Centria | The Platform
CC Engage is a proprietary enterprise Customer Data & Engagement platform that powers Customer Engagement & Experience. CC Engage offerings are Orchestrate, Streams, Unify 360, Decision, Target, Loyal, Validate, Insights. CC Engage is seamlessly integrated to many of the Technology Leaders including Salesforce and IBM and these products feature in the IBM Global Solutions Directory and Industry Solutions Portal, vouching for large scale seamless technology integrations and scalable solutioning.

Customer Centria | The People
We are a team of insanely creative yet talented young people, who deal with every aspect of cutting- edge creative, digital and technology solutions. We strive to innovate, create, empower, and be remarkable to create value, shared success, and opportunities for our clients, people, and partners.

www.customercentria.com

Sr. Architect Adobe
Location : Mumbai & Bangalore

Job Overview
We in Customer Centria want our people to experience a career move that will allow you to be
exceptional, innovative & involved to redefine the possibilities of digital experiences for our customers. We have unique learning and development programs to help all our employees reach their full potential and to also diversify and support one another along the way. Our offerings are designed for everyone from early-career employees to our most experienced professionals.
We are seeking an experienced Senior Architect with deep expertise in Adobe Digital Marketing
Platforms to lead end-to-end solution design, architecture, and implementation for enterprise clients. The ideal candidate will have a strong background in Adobe Experience Cloud products, including Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Analytics, Adobe Campaign, Adobe Target, and more. As a thought leader, you will drive strategic initiatives, deliver cutting-edge digital marketing solutions, and collaborate with diverse teams to achieve measurable business outcomes. If you're dedicated and ambitious, Customer Centria is an excellent place to grow your career. Don't hesitate to apply.

Responsibilities and Duties
Design and implement scalable, integrated, and customer-centric architectures using Adobe
Experience Cloud solutions. Identify high-value use cases for digital marketing transformation and map them to Adobe platform capabilities. Develop roadmaps, solution blueprints, and technical strategies aligned with customer goals and industry best practices.

Pre-sales and Consultation
Partner with account teams and stakeholders to provide strategic guidance and technical
expertise during pre-sales activities. Prepare and deliver proposals, solution architectures, and estimations for complex projects. Build trust and establish credibility with senior client stakeholders by presenting clear, compelling, and innovative solutions.

Delivery Oversight
Lead the end-to-end solutioning process, ensuring successful delivery of projects that meet
business objectives. Define scope, dependencies, and customer responsibilities to establish strong project foundations. Collaborate with delivery teams to ensure adherence to architectural standards and project goals.Collaboration and Leadership. Work closely with internal teams, including sales, delivery, engineering, and product teams, to drive customer success and ROI. Mentor junior architects and team members, providing leadership and knowledge sharing. Act as a thought leader and contribute to knowledge repositories and best practices.

Qualifications & Skills Required

Technical Skills

Strong expertise in Adobe Experience Cloud products, including:
Adobe Experience Manager (AEM)
Adobe Experience Platform (AEP – RTCDP, CJA, AJO)
Adobe Analytics
Adobe Campaign
Adobe Target
Adobe Workfront (preferred)
Deep understanding of digital marketing use cases, integrated solution architectures, and value
drivers.
Proficiency in web development standards and tools (HTML, CSS, JavaScript) and APIs for
Adobe platforms.
Ability to analyze data, websites, and use cases to design scalable and effective solutions.
Experience
12-15 years of professional experience in top-tier consulting firms or technology companies with
a focus on digital marketing and customer experience solutions.
5+ years of hands-on experience in designing and implementing Adobe Digital Marketing
solutions for enterprise clients.
Proven experience in architecting service scopes, project estimations, and technical solutions for large-scale Adobe implementations.

Soft Skills

Exceptional communication and presentation skills to effectively engage with business and
technical stakeholders. A problem-solving mindset with the ability to innovate and drive business outcomes. Strong collaboration and team leadership skills to work in cross-functional environments

Why Join Us?
Opportunity to work with industry-leading brands and cutting-edge digital marketing solutions.
A collaborative and innovative environment that encourages professional growth.
Exposure to diverse and challenging projects across industries.