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Customer Centria
3.1
based on 29 Reviews
Company Overview
Company Locations
Working at Customer Centria
Company Summary
Overall Rating
3.1/5
based on 29 reviews
18% below
industry average
Critically rated for
Salary & Benefits, Promotions/Appraisal, Company Culture
Work Policy
Monday to Friday
85% employees reported
Strict timing
52% employees reported
No travel
45% employees reported
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
2 employees reported
Health insurance
2 employees reported
View detailed benefits
About Customer Centria
Founded in2008 (17 yrs old)
India Employee Count51-200
Global Employee Count--
HeadquartersMumbai
Office Locations
--
Websitecustomercentria.com
Primary Industry
Other Industries
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Customer Centria is a global award-winning customer engagement & experience company with leading capabilities in Martech, Customer & Digital Experience, Data & Intelligence and Digital Synergy. With unmatched experience and specialized skills across industries including BFSI, Telecom, Retail, E-commerce and Consumer Goods, the company offers Strategy and Consulting, Technology and Marketing, Data and Decision, and Experience Engineering Services.
The company specializes in conceptualizing innovative strategies and integrated marketing initiatives that help clients achieve their goals in marketing and business transformations. It navigates in creating strategic plans and executing them effectively right from conceptualizing engaging Digital New, powering Moments of Truth Engagement & Experiences by analyzing the customer journey across channels and developing data-driven insights to deliver the best customer experience.
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Customer Centria Ratings
based on 29 reviews
Overall Rating
3.1/5
How AmbitionBox ratings work?
5
8
4
6
3
5
2
1
1
9
Category Ratings
3.4
Job Security
3.2
Skill Development
2.9
Work-Life Balance
2.8
Work Satisfaction
2.8
Company Culture
2.7
Promotions/Appraisal
2.5
Salary & Benefits
Customer Centria is rated 3.1 out of 5 stars on AmbitionBox, based on 29 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Customer Centria Reviews
Top mentions in Customer Centria Reviews
Compare Customer Centria with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.1/5 based on 29 reviews | 3.7/5 based on 37.2k reviews | 3.7/5 based on 85.5k reviews | 3.7/5 based on 50.8k reviews |
Highly Rated for | No highly rated category | Job Security Company culture | Job Security Work-Life balance | Job Security |
Critically Rated for | Salary & Benefits Promotion/Appraisals Company culture | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | - | Hybrid 84% employees reported | Work from office 81% employees reported | Hybrid 60% employees reported |
Rating by Women Employees | 3.2 Average rated by 6 women | 3.8 Good rated by 11.1k women | 3.8 Good rated by 24.7k women | 3.8 Good rated by 14.5k women |
Rating by Men Employees | 3.4 Average rated by 20 men | 3.6 Good rated by 23.5k men | 3.7 Good rated by 55.6k men | 3.7 Good rated by 33.9k men |
Job Security | 3.4 Average | 4.2 Good | 4.5 Good | 3.8 Good |
View more
Customer Centria Salaries
2.5
rated by 29 employees for salariesSolution Consultant
(78 salaries)
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₹2.5 L/yr - ₹10 L/yr
Senior Solution Consultant
(22 salaries)
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₹7 L/yr - ₹17 L/yr
Technical Consultant
(16 salaries)
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₹3.8 L/yr - ₹8.5 L/yr
Adobe Campaign Developer
(14 salaries)
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₹2.5 L/yr - ₹8.5 L/yr
Campaign Developer
(9 salaries)
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₹2.7 L/yr - ₹6 L/yr
Java Developer
(7 salaries)
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₹3.6 L/yr - ₹5.6 L/yr
Customer Success Manager
(7 salaries)
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₹5 L/yr - ₹16 L/yr
Project Manager
(7 salaries)
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₹14 L/yr - ₹23 L/yr
Unica Campaign Developer
(7 salaries)
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₹3.5 L/yr - ₹6 L/yr
Software Engineer
(6 salaries)
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₹3.2 L/yr - ₹4.2 L/yr
Customer Centria Interview Questions
Interview questions by designation
Top Customer Centria interview questions and answers
Interview Process at Customer Centria
based on 4 interviews in last 1 year
Interview Experience
4.0
Good
People are getting interviews through
based on 7 Customer Centria interviews
Referral
29%
Walkin
14%
Recruitment Consultant
14%
*43% candidates got the interview through other sources
Moderate confidence
Customer Centria Perks & Benefits
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3.8
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Customer Centria FAQs
When was Customer Centria founded?
Customer Centria was founded in 2008. The company has been operating for 17 years primarily in the Analytics & KPO sector.
Where is the Customer Centria headquarters located?
Customer Centria is headquartered in Mumbai.
How many employees does Customer Centria have in India?
Customer Centria currently has approximately 100+ employees in India.
Does Customer Centria have good work-life balance?
Customer Centria has a work-life balance rating of 2.9 out of 5 based on 20+ employee reviews on AmbitionBox. 52% employees rated Customer Centria 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Customer Centria work-life balance reviews for more details
Is Customer Centria good for career growth?
Career growth at Customer Centria is rated as poor, with a promotions and appraisal rating of 2.7. 52% employees rated Customer Centria 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Customer Centria reviews for more detailed insights.
What are the cons of working in Customer Centria?
Working at Customer Centria does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and company culture, based on 20+ employee reviews on AmbitionBox.
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