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Customer Centria
3.2
based on 30 Reviews
Company Overview
Company Locations
Working at Customer Centria
Company Summary
A global leader in customer engagement and experience, specializing in integrated marketing and data-driven insights for business transformations.
Overall Rating
3.2/5
based on 30 reviews
14% below
industry average
Critically rated for
Salary, Promotions, Company culture
Work Policy
Monday to Friday
85% employees reported
Strict timing
52% employees reported
No travel
45% employees reported
Day shift
100% employees reported
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Top Employees Benefits
Office cab/shuttle
2 employees reported
Health insurance
2 employees reported
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About Customer Centria
Founded in2008 (17 yrs old)
India Employee Count51-200
Global Employee Count--
HeadquartersMumbai
Office Locations
--
Websitecustomercentria.com
Primary Industry
Other Industries
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Customer Centria is a global award-winning customer engagement & experience company with leading capabilities in Martech, Customer & Digital Experience, Data & Intelligence and Digital Synergy. With unmatched experience and specialized skills across industries including BFSI, Telecom, Retail, E-commerce and Consumer Goods, the company offers Strategy and Consulting, Technology and Marketing, Data and Decision, and Experience Engineering Services.
The company specializes in conceptualizing innovative strategies and integrated marketing initiatives that help clients achieve their goals in marketing and business transformations. It navigates in creating strategic plans and executing them effectively right from conceptualizing engaging Digital New, powering Moments of Truth Engagement & Experiences by analyzing the customer journey across channels and developing data-driven insights to deliver the best customer experience.
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Customer Centria Ratings
based on 30 reviews
Overall Rating
3.2/5
How AmbitionBox ratings work?
5
8
4
7
3
5
2
1
1
9
Category Ratings
3.5
Job security
3.1
Work-life balance
3.1
Skill development
2.9
Work satisfaction
2.8
Company culture
2.7
Promotions
2.6
Salary
Customer Centria is rated 3.2 out of 5 stars on AmbitionBox, based on 30 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Customer Centria Reviews
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Compare Customer Centria with Similar Companies
|  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.2/5 based on 30 reviews | 3.6/5 based on 39.6k reviews | 3.7/5 based on 90.4k reviews | 3.7/5 based on 53.4k reviews |
Highly Rated for |  No highly rated category | Job security | Job security Work-life balance | Job security |
Critically Rated for | Salary Promotions Company culture | Salary Promotions Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary |
Primary Work Policy | - | Hybrid 86% employees reported | Work from office 81% employees reported | Hybrid 62% employees reported |
Rating by Women Employees | 3.2 Average rated by 6 women | 3.7 Good rated by 11.8k women | 3.8 Good rated by 26.2k women | 3.8 Good rated by 15.3k women |
Rating by Men Employees | 3.5 Good rated by 21 men | 3.5 Good rated by 25.2k men | 3.6 Good rated by 59k men | 3.7 Good rated by 35.7k men |
Job security | 3.5 Good | 4.1 Good | 4.5 Good | 3.8 Good |
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Customer Centria Salaries
Customer Centria salaries have received with an average score of 2.6 out of 5 by 30 employees.
Solution Consultant
(79 salaries)
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₹2.5 L/yr - ₹8.1 L/yr
Senior Solution Consultant
(22 salaries)
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₹7 L/yr - ₹17 L/yr
Technical Consultant
(16 salaries)
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₹3.8 L/yr - ₹8.5 L/yr
Adobe Campaign Developer
(15 salaries)
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₹2.5 L/yr - ₹8.5 L/yr
Campaign Developer
(11 salaries)
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₹2.5 L/yr - ₹5.5 L/yr
Java Developer
(7 salaries)
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₹3.6 L/yr - ₹5.6 L/yr
Customer Success Manager
(7 salaries)
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₹5 L/yr - ₹16 L/yr
Project Manager
(7 salaries)
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₹14 L/yr - ₹23 L/yr
Data Analyst
(7 salaries)
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₹3 L/yr - ₹8 L/yr
Unica Campaign Developer
(7 salaries)
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₹3.5 L/yr - ₹6 L/yr
Customer Centria Interview Questions
Interview questions by designation
Top Customer Centria interview questions and answers
Customer Centria Jobs
Popular Designations Customer Centria Hires for
Full Stack Developer
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Business Analyst
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Data Scientist
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Popular Skills Customer Centria Hires for
Current Openings
Customer Centria Perks & Benefits
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Customer Centria FAQs
When was Customer Centria founded?
Customer Centria was founded in 2008. The company has been operating for 17 years primarily in the Analytics & KPO sector.
Where is the Customer Centria headquarters located?
Customer Centria is headquartered in Mumbai.
How many employees does Customer Centria have in India?
Customer Centria currently has approximately 100+ employees in India.
Does Customer Centria have good work-life balance?
Customer Centria has a work-life balance rating of 3.1 out of 5 based on 30+ employee reviews on AmbitionBox. 50% employees rated Customer Centria 3 or below, while 50% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Customer Centria work-life balance reviews for more details
Is Customer Centria good for career growth?
Career growth at Customer Centria is rated as poor, with a promotions and appraisal rating of 2.7. 50% employees rated Customer Centria 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Customer Centria reviews for more detailed insights.
What are the cons of working in Customer Centria?
Working at Customer Centria does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and company culture, based on 30+ employee reviews on AmbitionBox.
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