Receptionist

Overview: As a Front Desk Receptionist at Solino Home, you will be the first source of contact for our visitors. Your communication skills will be vital in creating a positive and welcoming atmosphere.

Responsibilities:

• Maintaining and demonstrating a professional attitude in all interactions.
• Welcome and assist visitors, clients, and employees as they arrive at the front desk.
• Manage incoming calls, direct them to the appropriate individuals or departments, and provide necessary information.
• Assist customers with inquiries, provide information, and direct them to the appropriate person.
• Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.
• Maintain office supplies and place orders when necessary, ensuring adequate stock levels.
• Provide administrative support to various teams, assisting with data entry, document preparation, and other tasks as needed.
• Collaborate with the facilities team to address any maintenance or repair needs within the office premises.
• Keep track of staff movements within the office, maintaining an updated employee directory.
• Manage the reception area and ensure it is clean, organized, and presentable always.
• Maintain accurate records of visitors, appointments, and other relevant information.
• Address minor issues or concerns, escalating to the appropriate person when necessary.

Required Candidate profile:

• Minimum 3+ years of experience as a receptionist
• Having admin experience is a plus
• Strong communication and interpersonal skills.
• Proficiency in using office equipment such as phones, printers, and computers.
• Knowledge of Microsoft Office Suite (Word, Excel, Outlook) or similar software.
• Ability to handle a busy and dynamic work environment with a positive and professional attitude.
• Exceptional customer service skills, with the ability to handle various personalities and situations with tact and diplomacy.