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10 Softcell Technologies Jobs
Service Delivery Manager
5-10 years
₹ 5.5 - 10L/yr
Mumbai, Thane, Navi Mumbai
1 vacancy
Service Delivery Manager
Softcell Technologies
posted 53min ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Maintaining positive relationships with customers.
- Identifying customer needs and overseeing service delivery within the business context.
- Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
- Managing finances and budgets. Determining ways to reduce costs without sacrificing customer satisfaction.
- Assessing customer feedback and using your creativity to establish, improve, and refine services.
- Remaining organized and meeting deadlines.
- MIS Preparation & send to customer
- Having good technical knowledge on Data Loss Prevention, Antivirus, Bitlocker, Dash magic, Seclore Enterprise Data Security Software, Boomrang (remote control tool).
- MOM send to customer on timely basis.
- Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Service Delivery Manager roles with real interview advice
What people at Softcell Technologies are saying
Service Delivery Manager salary at Softcell Technologies
reported by
2
employees
with 15-18
years exp.
₹12.6
L/yr - ₹16.1
L/yr
14%
less
than the average Service Delivery Manager Salary in India
View more details
What Softcell Technologies employees are saying about work life
based on 233 employees
Strict timing
Monday to Friday
No travel
Day Shift
Softcell Technologies Benefits
Health Insurance 
Job Training 
Work From Home 
Soft Skill Training 
Free Transport 
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