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82 Soft Skills Training Jobs in Mumbai

International Process Trainer

2-4 years

₹ 5 - 7L/yr

Mumbai Suburban, Mumbai

1 vacancy

International Process Trainer

Teleperformance

posted 10d ago

Job Description

Roles and Responsibilities

  • Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge.
  • Develop and maintain relationships with clients to understand their requirements and preferences for training delivery.
  • Collaborate with subject matter experts to create engaging and effective learning materials.
  • Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers.

For further information kindly connect with-


Simran Rana - 9137514621


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Process Trainer roles with real interview advice

What people at Teleperformance are saying

3.4
 Rating based on 113 Process Trainer reviews

Likes

Shift timing, Salary and allowances

  • Salary - Good
  • +1 more
Dislikes

Work culture, leave policies,

  • Job security - Poor
  • +3 more
Read 113 Process Trainer reviews

Process Trainer salary at Teleperformance

reported by 579 employees with 1-10 years exp.
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₹1.4 L/yr - ₹7.1 L/yr
13% more than the average Process Trainer Salary in India
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