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Engaged Employer

SmartQ - Bottle Lab Technologies

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4.1

based on 94 Reviews

48 SmartQ - Bottle Lab Technologies Jobs

Senior Relationship Manager

Bottle Lab Technologies Pvt. Ltd (SmartQ)

4.1

based on 94 Reviews

5-8 years

Bangalore / Bengaluru

1 vacancy

Senior Relationship Manager

SmartQ - Bottle Lab Technologies

posted 15d ago

Job Role Insights

Flexible timing

Key skills for the job

Food Technology Hotel Management SAP Production Planning Client Relationship Management Agile Coaching Food Safety

+ 3 more

Job Description

As a Senior Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations.

Key Responsibilities:

Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager.
Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees.
Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture.
Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders.
Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met.
Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards.
Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability.
Manage vendor rotations and plan the operations for the assigned clients.
The candidate will be required to work six days a week

SmartQ will provide travel reimbursements as per travel policy

Qualification:

Proven experience in food industry
Strong work ethic, integrity and personal accountability to be a self-starter and make independent decisions
The ability to handle pressure and meet deadlines
Flexible and willing to take on any tasks to support team efforts
Excellent written and verbal communication skills
Strong interpersonal skills
Sound knowledge and experience of working with food, technology and people management
Result-oriented and accountability
Proven experience in managing successful teams in a similar environment
Basic Food Hygiene certificate and knowledge of HSEQ standards.
Excellent financial and application acumen
Self-motivated, agile and ability to adapt to a changing environment
Overall 3+years of experience
Graduate/Diploma in Hotel Management discipline Internal
Knowledge of the local language is mandatory
The candidate will be required to work for 6 days a week
SmartQ will provide travel reimbursements as per travel policy.

Message from CEO:

Weve come to realize that were not merely in the B2B Food service industry; were in the business of Capturing Hearts. We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, lets play our part in making this world a more beautiful place.

Employment Type: Full Time, Permanent

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People are getting interviews at SmartQ - Bottle Lab Technologies through

(based on 12 SmartQ - Bottle Lab Technologies interviews)

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Company Website

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25%

17%

25% candidates got the interview through other sources.

High Confidence

What people at SmartQ - Bottle Lab Technologies are saying

5.0

Rating based on 2 Senior Relationship Manager reviews

Anonymous · Operations in New Delhi

Likes

It is an amazing place to work were you can learn allot and also can gain positive feedbacks and ups and down simultaneously. Here you have proper work life balance and also you tend to enjoy the work

Dislikes

Nothing as sunch but can have more employee engagement outings

Read 2 reviews