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49 SmartQ - Bottle Lab Technologies Jobs
Senior Operation Executive
2-4 years
₹ 3.3 - 3.6L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Senior Operation Executive
SmartQ - Bottle Lab Technologies
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a Senior Operations Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management.
Roles and responsibilities:
By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers.
Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets.
Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays.
Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager.
Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly.
Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures).
Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances.
Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments.
The candidate will be required to work six days a week
SmartQ will provide travel reimbursements as per travel policy
Qualifications:
Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude.
Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity.
A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives.
A graduate with a preference for holding a minimum craft course certification in Hospitality.
Requires a minimum of 2 year of relevant experience
Employment Type: Full Time, Permanent
Read full job descriptionSmartQ - Bottle Lab Technologies Interview Questions & Tips
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People are getting interviews at SmartQ - Bottle Lab Technologies through
People are getting interviews through
(based on 12 SmartQ - Bottle Lab Technologies interviews)
Referral
Campus Placement
Job Portal
Company Website
Walkin
25%
17%
17%
8%
8%
25% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at SmartQ - Bottle Lab Technologies are saying
Rating based on 13 Senior Executive Operations
reviews
Anonymous · Operations
in Bengaluru
Likes
Found a few good managers , who were really into helping me grow in my professional and personal life .
Dislikes
Very toxic work culture, very bad management, you work lie dogs for them in return you won't get any benefits
Read 13 reviewsSenior Executive Operations salary at SmartQ - Bottle Lab Technologies
reported by
52
employees
₹2.9
L/yr - ₹4.4
L/yr
13%
less
than the average Senior Executive Operations Salary in India
View more details
What SmartQ - Bottle Lab Technologies employees are saying about work life
based on 95 employees
Flexible timing
Monday to Friday
Within city
Day Shift
SmartQ - Bottle Lab Technologies Benefits
Submitted by Company
Submitted by Employees
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SmartQ - Bottle Lab Technologies Bangalore / Bengaluru Office Location
Bengaluru/Bangalore Office
Headquarter
4A, HTC Aspire Building, 4th floor, Off Cunningham road, Ali Asker Rd, Vasanth Nagar, Bengaluru, Karnataka 560052
Bengaluru/Bangalore
560079
560079
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