Hiring For L1 Technical Support WITH Saturday AND Sunday Weekoff

Greetings from FOUNDEVER (Formerly SITEL India Pvt Ltd)

We are Hiring for Technical support L1

Experience – 1yr & above(Freshers donot apply)

• 5 days working and 2 days week off (Saturday and Sunday – week off )
• Should be flexible for night shifts ( No Day shift)
• Transport: Free Door step pick up and drop Cab facility is provided within 25km* of boundary limit.
• Mode of work – Work from office(No work from home option)

Salary: 5 lakhs- 6.25 lakhs per annum (Based on experience)

Work Location: Ramanujan IT city, Taramani ,Chennai.

If interested, share your update resume through Whatsapp to Pavithra - 7845935727

Note: Only technical experience background from customer support with good communication skills can apply.

Responsibilities.

• The Cloud Support Analyst is responsible for responding to and resolving customer requests for assistance with technical issues related to their solution.
• Troubleshoot and resolve software related issues utilizing company systems, utilities and support processes with assistance and direct oversight from team members
• Customer services skills
• Oral and written communication skills that demonstrates a professional demeanor and the ability to interact with others both internally and externally
• Collaboration skills, applied successfully within a team as well as other areas
• Organizational, multi-tasking, and time management skills
• Critical thinking and problem-solving skills
• Basic knowledge of software products, methodologies, and concepts; actively learning
• product lines, interactions, and verticals to gain better understanding for issue resolution.

If interested, share your update resume through Whatsapp to Pavithra - 7845935727