Signzy - Delivery Lead/POD Lead (5-8 yrs)

- Signzy Technologies Private Limited, a leading B2B SaaS tech product organization, is seeking a highly motivated and experienced Delivery Lead to ensure the successful delivery of our innovative products and services.

- This role is critical in driving seamless project lifecycles, fostering strong client relationships, and collaborating with cross-functional teams to exceed client expectations and enhance operational efficiency.

Roles and Responsibilities:

- Oversee multiple client-facing projects, ensuring on-time, within-scope, and budget-friendly delivery.

- Serve as the primary client contact, managing expectations, resolving concerns, and ensuring satisfaction.

- Collaborate with Product, Engineering, Sales, and Customer Success teams for seamless project execution.

- Allocate resources effectively to avoid bottlenecks and ensure project success.

- Identify, mitigate, and resolve project risks and issues proactively.

- Drive best practices for delivery, enhancing operational efficiencies and quality.

- Provide transparent project progress updates to stakeholders.

- Own and improve project delivery processes, setting high standards for workflows and client outcomes.

- Maintain accurate and up-to-date project documentation.

Skills and Qualifications Required

Experience:

- 5+ years (post-MBA) in Delivery or Project Management within B2B SaaS or technology-driven organizations.

- Proven track record of managing large-scale, complex client projects with cross-functional teams.

- Expertise in Agile methodologies (Scrum, Kanban) and experience with project management tools like Jira, Asana, or Monday.com.

- Familiarity with SaaS product delivery processes, including onboarding, integrations, and customer enablement.

Education:

- Bachelor's degree in Business, Engineering, Computer Science, or a related field.

- PMP, PRINCE2, or Agile certifications (preferred).