Signzy Technologies - Delivery/POD Lead - Project Management (5-8 yrs)

About the Job :

Signzy Technologies Private Limited, a leading B2B SaaS tech product organization, is seeking a highly motivated and experienced Delivery Lead to ensure the successful delivery of our innovative products and services.

This role is critical in driving seamless project lifecycles, fostering strong client relationships, and collaborating with cross-functional teams to exceed client expectations and enhance operational efficiency.

Roles and Responsibilities :

- Oversee multiple client-facing projects, ensuring on-time, within-scope, and budget-friendly delivery.

- Serve as the primary client contact, managing expectations, resolving concerns, and ensuring satisfaction.

- Collaborate with Product, Engineering, Sales, and Customer Success teams for seamless project execution.

- Allocate resources effectively to avoid bottlenecks and ensure project success.

- Identify, mitigate, and resolve project risks and issues proactively.

- Drive best practices for delivery, enhancing operational efficiencies and quality.

- Provide transparent project progress updates to stakeholders.

- Own and improve project delivery processes, setting high standards for workflows and client outcomes.

- Maintain accurate and up-to-date project documentation.

Skills and Qualifications Required :

Experience :

- 5+ years (post-MBA) in Delivery or Project Management within B2B SaaS or technology-driven organizations.

- Proven track record of managing large-scale, complex client projects with cross-functional teams.

- Expertise in Agile methodologies (Scrum, Kanban) and experience with project management tools like Jira, Asana, or Monday.com.

- Familiarity with SaaS product delivery processes, including onboarding, integrations, and customer enablement.

Education :

- Bachelor's degree in Business, Engineering, Computer Science, or a related field.

- PMP, PRINCE2, or Agile certifications (preferred).

Technical Skills :

- Proficiency in project management tools (Jira, Trello, Asana, etc.

- Understanding of SaaS architectures, cloud-based applications, and technical requirements.

Key Skills :

- Strong leadership and people management capabilities.

- Excellent communication skills for engaging with internal teams and clients.

- Analytical and decision-making skills for resolving complex issues.

- Proven client-facing skills, focused on building lasting relationships.

- Expertise in managing timelines, budgets, and resources.

- Attention to detail and commitment to high-quality deliverables.

- Strong organizational skills to manage multiple projects effectively.

Desirable Qualities :

- Advocate for Agile principles and methodologies.

- Proactive in identifying challenges and delivering solutions.

- Empathetic towards client needs, committed to exceeding expectations