Parent Relationship Executive

Role & responsibilities

1. Handling queries online / telephonic / walk-ins - To be maintained on the MIS ( Pre - Admission Enquiries)

2. Sharing information with walk-in parent (Aerial view of the School / Fee Structure / Admission process).

3. Coordination for Pre - Admission Orientation Session.

4. Coordination and facilitation of the Admission Process.

5. Coordination during the Admission Process including meeting of parents with HOD(s), PPO and Principal.

6. Assisting the team during post admission orientation.

7. Creating and maintain the complete student data on the app. and reckoners

8. Mail Correspondence with New parents.

9. Update and Upkeep of Front Desk, conference rooms

10. Oversee the process and data for ID card Forms.

11. Handling the Enquiries of the parents.

12. All Parent Engagements and Parent Representative Group (PRG)

Education:

Bachelors degree in public relations or equivalent combination of education. Familiar with a variety of communication concepts, practices, and procedures.

Experience Requirements:

The ideal candidate must have minimum two years of relevant experience. However, a very good candidate as determined by the selection process could also be a fresh graduate for appointments.

Interpersonal Skills:

Works well with others from diverse backgrounds; Focuses on solving conflict; maintaining confidentiality; good listener; emotionally balanced; openness to learning and feedback, openness to others ideas and contributing to building a positive team spirit; Should be cheerful, bright and confident. Must be a helpful and optimistic person with team orientation and love for children.

Language Skills:

Ability to communicate fluently verbally and in written English and Hindi (preferred). Ability to respond to common inquiries or concerns from students, parents, staff, regulatory agencies or members of the community.

Computer Skills:

Proficiency in the usage of internet software, e-mail and word processing software. Ability to proficiently use the following programs strongly preferred: MS Outlook, MS Word and School Apps. Ability to type accurately and proficiently.