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15 Sharekhan Jobs

Executive - Customer Service

1-5 years

Mumbai, Thane, Navi Mumbai

4 vacancies

Executive - Customer Service

Sharekhan

posted 23hr ago

Job Description

Role & responsibilities

  • Answer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time.
  • Record and categorize all customer interactions.
  • Interact with internal department for query resolution, maintain regular follow-ups.
  • Provide regular updates to the Customer for attempted open cases.
  • Adhere to the servicing escalation matrix so that specified TATs are achieved.

Preferred candidate profile

  • Graduation.
  • 0-1 year of experience.
  • Good written and Verbal communication skills
  • Experience with Similar Background

Interested candidate can share their updated CVs at neha.singh@sharekhan.com

or can directly connect on 8655403320



Employment Type: Full Time, Permanent

Read full job description

Sharekhan Interview Questions & Tips

Prepare for Sharekhan Customer Service Executive roles with real interview advice

Top Sharekhan Customer Service Executive Interview Questions

Q1. 1. What are nse and bse? 2. What is derivative market? 3. Name some risk hedging techniques? 4. What is fpo?
Q2. What will you do for companies benefit ? means how will you invite customers
Q3. How to convince clients to invest in share market
View all 43 questions

What people at Sharekhan are saying

3.6
 Rating based on 22 Customer Service Executive reviews

Likes

It's great journey

  • Salary - Good
  • +5 more
Dislikes

All things are good

  • Job security - Poor
Read 22 Customer Service Executive reviews

Customer Service Executive salary at Sharekhan

reported by 57 employees
₹1.4 L/yr - ₹3.2 L/yr
20% less than the average Customer Service Executive Salary in India
View more details

What Sharekhan employees are saying about work life

based on 1.1k employees
54%
59%
49%
100%
Strict timing
Monday to Friday
Within city
Day Shift
View more insights

Sharekhan Benefits

Job Training
Soft Skill Training
Health Insurance
Work From Home
Team Outings
Education Assistance +6 more
View more benefits

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