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120 ServiceNow Jobs

Senior Manager, Content Design

12-15 years

₹ 51 - 60L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad, Ahmedabad

1 vacancy

Senior Manager, Content Design

ServiceNow

posted 9hr ago

Job Role Insights

Flexible timing

Job Description

  • Change the way people work through design thinking and develop experiences using AI, Machine Learning and Mobile technology
  • Oversee a portfolio of products, while acting as a mentor & manager to subordinates
  • Work closely with Product and Engineering from strategic definition, planning, architecture, and innovation through tactical execution of the Product Roadmaps
  • Work with your peers to ensure a unified and cohesive experience across the ServiceNow ecosystem
  • Assist in conducting user needs assessment, task analysis and develop user profiles; identify key tasks for user research, competitive analysis and user testing, develop usability plans
  • Develop high level task flow content and then use storyboards and other design documents to communicate concepts and vision to others
  • Lead your team through rapid iteration of theoretical task scenarios, navigation map, flow, and state-transition diagrams to document design decisions
  • Oversee your teams work: detailed mockups, prototypes and behavior specifications
  • Understand the companys Design Systems, encourage their application, and contribute to their further development and maintenance.
  • Participate in documentation development process such as user experience specifications, testing and evaluation
To be successful in this role you have:
  • Minimum 5+ years of experience managing people and/or leading design teams
  • Minimum 12+ years of experience in UX Design and/or Interaction Design field
  • Enterprise product design experience in one of the following verticals: IT, Security Operations, Customer Service Management, Human Resources, Performance Analytics, or Consumer Brands
  • An inspiring portfolio representing the process you follow to build insanely great experiences
  • Expert with Sketch, Photoshop, or other design tools
  • Ability to do rapid prototyping in Axure, Keynote, Framer, Principle or similar tools.
  • Must have strong written and verbal English communication skills
  • Must have excellent teamwork, communication, and technical problem-solving skills to contribute within a multi-functional and multi-disciplined team
  • Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment
  • Must be able to work with minimal supervision in a fluid, fast-paced and truly agile environment
  • Expected to demonstrate a high level of initiative, good sense of humor, and a make it work ethos
Preferred Qualifications
  • Knowledge of web design technologies (HTML, CSS)
  • Experience working in an agile or incremental manner
  • Experience working with tools such as ServiceNow, Miro, or Abstract
  • Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines

Employment Type: Full Time, Permanent

Read full job description

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What people at ServiceNow are saying

Senior Manager salary at ServiceNow

reported by 24 employees with 10-17 years exp.
₹36 L/yr - ₹60 L/yr
144% more than the average Senior Manager Salary in India
View more details

What ServiceNow employees are saying about work life

based on 372 employees
85%
88%
75%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ServiceNow Benefits

Submitted by Company
Financial & Retirement Benefits
Insurance, Health & Wellness Benefits
Perks & Discounts
Annual Professional Growth Support
Family & Parental Benefits
Generous Vacation & Time Off
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Free Food
Job Training
Gymnasium +6 more
View more benefits

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ServiceNow Hyderabad / Secunderabad Office Location

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Hyderabad Office
Service Now, Level 3, Block C, iLabs Centre, Inorbit Mall Road, Madhapur Hyderabad
Telangana 500081

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