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4 Hemmersbach Service Desk Agent Jobs

Service Desk Agent

1-4 years

₹ 3 - 6.2L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Service Desk Agent

Hemmersbach

posted 3d ago

Job Description

Your skills
  • Experience in technical field
  • C1 in relevant language
  • Good knowledge of the ticketing tool
Your tasks
  • Remotely connect with end-users to provide L1 support via phone or email in a timely manner
  • Analyze and troubleshoot basic technical problems and implement correct resolutions
  • Review customer feedback related to customer entitlement and case management and analyze the relevant statistics
Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids Family. That s why Hemmersbach is The Social Purpose IT Company.

Your benefits
  • Buddy program
  • Cafeteria
  • Onboarding program

Employment Type: Full Time, Permanent

Read full job description

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What Service Desk Agent at Hemmersbach are saying

3.1
 Rating based on 5 Service Desk Agent reviews

Likes

Worst management and DE

Dislikes

Worst management and DE

  • Salary - Bad
  • +6 more
Read 5 Service Desk Agent reviews

Service Desk Agent salary at Hemmersbach

reported by 27 employees with 1-5 years exp.
₹2.5 L/yr - ₹6.2 L/yr
6% less than the average Service Desk Agent Salary in India
View more details

What Hemmersbach employees are saying about work life

based on 71 employees
56%
80%
62%
80%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Hemmersbach Benefits

Health Insurance
Work From Home
Team Outings
Job Training
Free Transport
Soft Skill Training +6 more
View more benefits

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