Service Delivery Ops Senior Analyst

Skill required: Supply Chain - Supplier Relationship Management



Designation: Service Delivery Ops Senior Analyst



Qualifications:Any Graduation



Years of Experience:5 - 8 Years



What would you do?
Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Supplier Relationship Management team is responsible for developing a supplier management strategy that incorporates supplier segmentation, supplier integration, supplier development & supplier performance monitoring to meet business objectives. They are responsible for invoice reconciliation, performance dashboards, certificate of insurance, Scorecard/Customer Satisfaction survey & business recovery plan. This team is an SME for supply chain projects & initiatives like supplier sourcing, RFx, optimizations, supplier forums & training, satisfaction surveys. They analyze data regularly to identify gaps in the MSP program supply chain & make proactive recommendations to clients & RSR Program Office to ensure desired business results. They help provide support, management, & supplier training during the supplier vetting process as new suppliers join programs. They help manage & document supplier performance, including program suspension and/or removal if expected results are not achieved.



What are we looking for?

Risk Management

Supplier Analysis & Selection

Collaboration and interpersonal skills

Ability to manage multiple stakeholders

360 Management Specialist - This role will support relationship management of IT suppliers through analysis and negotiation of pricing models and contractual terms, relationship governance and risk management activities. Responsibilities include collaboration with suppliers and internal stakeholders, understanding IT terminology and pricing models to form strategies, negotiation of agreement terms and implementing governance and risk management initiatives. This role requires business acumen as well as strong written and verbal communication skills.


Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

May create new solutions, leveraging and, where needed, adapting existing methods and procedures

The person would require understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor

May interact with peers and/or management levels at a client and/or within Accenture

Guidance would be provided when determining methods and procedures on new assignments

Decisions made by you will often impact the team in which they reside

Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts



Qualifications

Any Graduation