Add office photos
Employer? Claim Account for FREE
Accenture
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
All Filters
15230 Accenture Jobs
Service Delivery Ops Senior Analyst
5-8 years
Hyderabad / Secunderabad
Service Delivery Ops Senior Analyst
Accenture
posted 6hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Skill required: User-Generated Content Moderation - Content Moderation
Designation: Service Delivery Ops Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
Language - Ability:English(Domestic) - Intermediate
What would you do?
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.
What are we looking for?
The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature
Roles and Responsibilities:
Qualifications
Any Graduation
Employment Type: Full Time, Permanent
Read full job descriptionAccenture Interview Questions & Tips
Prepare for Accenture roles with real interview advice
What people at Accenture are saying
Rating based on 13 Service Delivery OPS Senior Analyst
reviews
Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
Likes
It is the top 2 MNC
- Salary - Excellent+6 more
Dislikes
Hiring process
Service Delivery OPS Senior Analyst salary at Accenture
reported by
161
employees
with 6-14
years exp.
₹6
L/yr - ₹12.4
L/yr
At
par with the average Service Delivery OPS Senior Analyst Salary in India
View more details
What Accenture employees are saying about work life
based on 54.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Accenture Benefits
View more benefits
Compare Accenture with
TCS
Compare
Cognizant
Compare
Capgemini
Compare
Infosys
Compare
Wipro
Compare
Genpact
Compare
LTIMindtree
Compare
Deloitte
Compare
IBM
Compare
Nagarro
Compare
Tech Mahindra
Compare
Amazon
Compare
Compare
PwC
Compare
NTT Data Information Processing Services
Compare
Mphasis
Compare
Ernst & Young
Compare
HCLTech
Compare
JPMorgan Chase & Co.
Compare
Optum
Compare
Share an Interview