Customer Support - Senior Process Executive

If interested in the below role click on the link given

https://forms.office.com/r/YQ36QSUcPc

Roles and Responsibilities

• Handle customer queries via email, chat, and phone calls to resolve their concerns in a timely and professional manner.
  
• Provide accurate information about products/services to customers through written communication (email) or verbal communication (phone).
  
• 2-3 years of experience in BPO/Call Centre environment handling international clients.
  
• Excellent written communication skills with ability to write clear emails in English language.
  
• Strong verbal communication skills with good telephonic etiquette.
  
• Ability to work on rotational shifts including night shifts as per business requirements.