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3.8

based on 47.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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15 Cognizant Senior Processing Executive Jobs

Senior Process Executive - Chat /Mapping

1-4 years

₹ 1.25 - 3L/yr

Hyderabad / Secunderabad, India

25 vacancies

Senior Process Executive - Chat /Mapping

Cognizant

posted 4d ago

Job Description

Roles and Responsibilities

  • Handle customer queries via chat, email, and mapping support.
  • Provide accurate and timely solutions to customers' issues.
  • Utilize Google Maps for location-based services and POIs (Points of Interest) for navigation assistance.
  • Collaborate with team members to resolve complex customer complaints.
  • Ensure high levels of quality assurance in all interactions with customers.

Employment Type: Full Time, Permanent

Read full job description

Cognizant Interview Questions & Tips

Prepare for Cognizant Senior Processing Executive roles with real interview advice

Top Cognizant Senior Processing Executive Interview Questions

Q1. What’s breach? What happens if either party breaches a contract?
Q2. Tell us about NDAs/CDAs. What are the clauses?
Q3. What is a Purchase Order? Did you work on it?
View all 42 questions

What Senior Processing Executive at Cognizant are saying

3.8
 Rating based on 3.1k Senior Processing Executive reviews

Likes

Salary is good this is the only thing which allows your mind to work.

Dislikes

Manager, senior manager and process head don't have process knowledge. Manager just busy in Microsoft teams calls. Poor trainer. Just go to office login do your work logout go back to home. manager TL they won't give one on one meeting. Don't know how to take care of employees. Force to do extra work. No proper help on bench. Once..Read More

Read 3.1k reviews

Senior Processing Executive salary at Cognizant

reported by 28.5k employees
₹1.8 L/yr - ₹9 L/yr
10% more than the average Senior Processing Executive Salary in India
View more details

What Cognizant employees are saying about work life

based on 47.7k employees
66%
87%
70%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Cognizant Benefits

Submitted by Company
Shape your career
Invest in yourself
Learn and grow
Keep current
Stay healthy
Give back
Submitted by Employees
Health Insurance
Cafeteria
Work From Home
Free Transport
Soft Skill Training
Job Training +6 more
View more benefits

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Cognizant Hyderabad / Secunderabad Office Location

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Hyderabad Office
DLF Cybercity Plot.No: 129,130,131 & 132 APHB Colony, Gachibowli Hyderabad
Andhra Pradesh- 500019

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