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Muthoot Fincorp

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4.5

based on 6.8k Reviews

1 Muthoot Fincorp Senior Customer Service Executive Job

Customer Service Executive / Senior Customer Service Executive

Muthoot FinCorp (MFL)

4.5

based on 6.8k Reviews

2-7 years

₹ 2.25 - 3.5L/yr

Barnala, Sangrur

15 vacancies

Customer Service Executive / Senior Customer Service Executive

Muthoot Fincorp

posted 2d ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Gold Loan Branch Management Gold Loan Operations After Sales Service Cash Handling

Job Description

To ensure quality of business and operational eﬃciency through proper process adherence and facilitate smooth functioning of branches.
Promote and maintain positive relations with all contacts, customers, and potential customers
Achieve desired level of productivity to meet & contribute towards branch profitability targets.
Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
Conduct promotional activities for marketing and drive referral programs for customer acquisition
Responsible to handle day to day transactions and valuables.
Maintain all data and records related to daily transactions
Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Employment Type: Full Time, Permanent

Read full job description

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What Senior Customer Service Executive at Muthoot Fincorp are saying

4.5

Rating based on 385 Senior Customer Service Executive reviews

Anonymous · Customer Success, Service & Operations in Theni Allinagaram

Likes

Office working Time

Dislikes

Management people's are only focus on target achievement,not the welfare the executives.. Management officer all worst behaviour in my region . No promotions for experienced employees...