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5 Merck Senior Analyst Jobs
Senior Analyst
Merck
posted 13hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Job DescriptionPosition Title: Sr
- Analyst Biology _Technical ServicesSCOPE OF RESPONSIBILITY:To answer the technical queries belonging to Biology portfolio for WEU regionPURPOSE OF THE POSITIONInvestigate, analyse, retrieve technical information and answer customers technical queries
- ESSENTIAL JOB FUNCTIONS Provide scientific responses to the biology questions and solutions to customers research problems by utilizing scientific knowledge and available resources, consulting with more experienced scientists when necessary
- To maintain the image of Merck as a source of scientific information, to function as a leader in Life Science and High Technology, and to promote our obsession with service
- Enhance our product information databases by documenting technical information from customer interactions
- Recommend products based on customer needs and research interests
- Document product quality issues
- Document errors and information the responsible department for changes in company electronic and printed publications
- Document all customer interactions and requests for new products
- Contribute to company/department operations and process improvement efforts
- Recommend and participate in process improvement studies
- Actively participate in intra- and inter-departmental teams as assigned
- Miscellaneous duties and tasks as assigned by the reporting Manager
- Exemplary attendance and adherence to schedule
- BASIC QUALIFICATIONSEducation:Master s degree in life-science, Microbiology, Molecular Biology, BiotechnologyExperience: 3-4 years of experience as R&D Lab Technician (in life science industry) or Technical support representative (in life science industry)Previous positions / jobs Life science specialist from R&D areaJob Description Professionals in Life science, experience on Academy, research projects preferred Post graduate student or technical application Specialist in Life Science Product specialist or Quality control supervisor in Life ScienceTechnical Skills / Competencies: Solve queries on time with relative content in your response that allows us to resolve the claims of our clients
- Ability to present solutions in friendly-user language Agility, good communication, teamwork, innovative, listening, responsibility and engagement ability to transfer knowledge, knowledgeable, leadership, empowerment, result oriented, Team working spirit Highly Analytical mind
- Proactive
- Curious
- Manage time efficiently Analytical & problem-solving ability
- Customer centric orientation Knowledge of ISO preferred
- Behavioral Competencies: Excellent verbal and written communication skills
- Advanced in Interpersonal skills, Problem solving, Planning & execution
- Proficient in Customer orientation, Business acumen and Leading change
- ADDITIONAL LOCAL NEEDSShould be flexible to work in shifts
Employment Type: Full Time, Permanent
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What Senior Analyst at Merck are saying
Rating based on 11 Senior Analyst
reviews
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Likes
Job Security & work life balance
- Job security - Excellent
+1 more
Dislikes
Politics, no proper learning opportunity, no proper guidance to grow or getting help from management to grow.
- Salary - Poor
+3 more
Senior Analyst salary at Merck
reported by
141
employees
with 5-10
years exp.
₹6.2
L/yr - ₹23
L/yr
72%
more
than the average Senior Analyst Salary in India
View more details
What Merck employees are saying about work life
based on 305 employees
Flexible timing
Monday to Friday
Within city
Day Shift
Merck Benefits
View more benefits
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