Senior Manager - Vendor Risk & Performance Monitoring

About Us

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What s in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded! We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

Successful implementation of vendor risk management framework.

Role Accountability

1. Ensure effective implementation of Vendor Risk Management Policy and Vendor Risk Management Framework in the organization.
2. Organize Vendor Risk Management Committee (VRMC) meetings with ERM Leader to present vendor performance issues or any exceptions to VRM policy or framework.
3. Liaise with other stakeholders to ensure all performance evaluations are timely completed. Track status and escalate potential threats to ERM Leader, CRO and VRMC.
4. Maintain documentation (e.g., VRM policy, standards, guidelines procedures etc.) to ensure they are current and in line with the regulatory guidelines (if applicable) and company s objectives.
5. Identify process improvement opportunities to improve operational efficiency while ensuring ongoing compliance to VRM framework.
6. Foster vendor risk management awareness culture within the team and stakeholders.
7. Ensure vendor performance reports are timely reviewed and submitted by Function. Highlight non-compliance to ERM Leader/ CRO/ VRMC.
8. Ensure timely and accurately reporting is done to Board as per regulatory requirements.

Measures of Success

1. Ensuing timely completion of performance evaluation for vendors within timelines
2. Ensuring smooth completion of performance evaluation with co-ordination from all relevant functions
3. Reporting of Performance evaluation related reports to the VRMC on periodic basis (as per policy).
4. Maintaining exceptions to performance evaluation and tracking exclusions/ offboarded vendors for timely completion of performance evaluation assessments.
5. Accuracy in risk profiling (critical or non-critical) of vendors and their reporting to the risk committees
6. VRM Framework awareness and training to users

Technical Skills / Experience / Certifications

1. Post-Graduate
2. 5-7 years of banking experience (Preferably due diligence, risk assessment)

Competencies critical to the role

1. Sound understanding of risk management practices.
2. Ability to identify risks in the process / activity, come up with recommendations.
3. Stakeholder management skills

Qualification

1. Post Graduation in any discipline
2. Credit Card Industry Experience
3. Strong risk assessment capabilities.

Preferred Industry

BFSI, NBFC, Consulting