Business Analyst (Banking ATM Process Expertise)

Skills:.
ATM Process, jira, (Agile, Waterfall)., banking domains, Documentation & Communication:*, Business Analys, Finance,.
Role :Business Analyst (Banking Domain with ATM Process Expertise).
EXP :3 5 years.
Location :Thane (WFO).
# *Job Summary:*.
We are seeking a highly skilled Business Analyst with expertise in the banking domain, particularly in ATM processes.
The ideal candidate will have a strong background in analyzing, defining, and optimizing banking workflows, with a focus on enhancing ATM operations, compliance, and customer experience.
The candidate will play a key role in gathering requirements, working with stakeholders, and delivering effective solutions that align with organizational goals..
### *Key Responsibilities:*.
*Requirement Gathering & Analysis:*.
Collaborate with business stakeholders to elicit, document, and analyze functional and non-functional requirements related to ATM processes..
Conduct detailed analysis of existing ATM systems, processes, and workflows..
*Process Improvement:*.
Identify opportunities to optimize ATM operations, including cash management, transaction processes, security, and uptime..
Propose enhancements to improve customer experience and streamline processes..
*Documentation & Communication:*.
Prepare detailed business requirement documents (BRDs), functional specifications, and process flow diagrams..
Communicate requirements effectively to technical and non-technical stakeholders..
*Project Coordination:*.
Collaborate with IT teams to ensure accurate implementation of business requirements..
Work closely with QA teams to validate and test solutions..
*Stakeholder Management:*.
Act as a bridge between business units, IT, and third-party vendors involved in ATM systems..
Facilitate discussions and provide clear recommendations for decision-making..
*Regulatory Compliance:*.
Ensure all ATM processes comply with industry standards, security protocols, and banking regulations..
Keep updated with trends and regulations affecting ATM operations..
### *Skills and Competencies:*.
Strong understanding of the *banking domain* and end-to-end *ATM processes* (cash management, reconciliation, transaction monitoring, etc.)..
Proficiency in business analysis tools such as *JIRA, **MS Visio*, or similar..
Knowledge of *ATM software, hardware integration*, and connectivity protocols..
Familiarity with regulatory and compliance requirements for banking and ATM operations..
Strong analytical, problem-solving, and decision-making skills..
Excellent verbal and written communication skills with an ability to present findings clearly to stakeholders..
Experience in *project management methodologies* (Agile, Waterfall)..
### *Qualifications:*.
Bachelor's degree in Business Administration, Computer Science, Finance, or a related field..
Minimum 35 of experience* as a Business Analyst in the banking domain..
Hands-on experience with ATM systems or processes is mandatory..
Certifications such as *CBAP, **PMP*, or domain-specific certifications are a plus..
### *Preferred Experience:*.
Knowledge of card management systems, EMV standards, and digital payment technologies..
Familiarity with fraud detection, ATM security measures, and PCI DSS compliance.