Sales Support Executive

Main Responsibilities & Tasks:

▪ Answer phone calls and emails from customers/distributors and handle pre-sales enquiries.

▪ Maintain a register of new customer account also submitting the prospect into a customer account before the purchase order is received.

▪ De-Duplication of customer code handling by working closely with Customer Service/Data Governance team.

▪ Support Sales/Channel partners to complete required tender documents which include customers questionnaires, customer registration form, special format quotations.

▪ Create lead interest in Salesforce based on incoming requests through general mailbox (including Leadsin), phone enquiries.

▪ Arrange demos to support opportunities and monitoring the DEMO stock in SLOC.

▪ Support local marketing events in various areas in conjunction with internal stakeholders.

▪ Maintaining promotional inventory regional office.

▪ Support booking of application center for customer visit.

▪ Additional Duties:-Perform other responsibilities as assigned by Management.

Qualification and Skills:-

• Academic degree in business administration or similar
• Minimum 3-5 years of work experience in sales administration
• Analytical skills
• Service and detail orientated
• Good communication and teamworking skills
• Basic spoken and written English
• Proven software skills, e.g. Microsoft Office, SAP and salesforce.com