Engineer Customer Complaint Management (Mechanical)

What you will accomplish together with us:

• First response for the customer notification  
• Awareness on 8D & hands on experience on preparing 8D
• RCA & CAPA for notifications
• Effectiveness monitoring
• QN notification creation in SAP
• Continuous improvement project initiatives

What will convince us :

• Bachelor's degree in Mechanical engineering
• 2-4 years' experience in QA ideally within the biomedical or pharmaceutical industry
• Knowledge of Quality systems
• Handle customer complaints with effective CAPA system
• Good Technical Engineering knowledge, including ability to understand engineering drawing and standards
• Ability to develop realistic work plans, set personal goals that align with company goals
• Ability to prioritize and manage daily assignments
• Establish and maintain positive working relationships with all in and external interfaces