Product Specialist - CRM

We help the world run better

What you ll do

As a Product Specialist, you will be responsible for defining and delivering features that help our customers sell better You will define the detailed requirements, work with UX to come up with a concept and ensure a successful delivery working closely with the assigned development teams, in a cloud-consumable way and support the information roll-out to customers, partners and field organization. You will also collaborate closely with other Sales Cloud product managers and development teams in different locations.
In your day-to-day you will
Contribute to product roadmap and execution for a functional area within SAP Sales Cloud Translate customer and industry process knowledge into marketable solutions and build realizable and customer-consumable concepts for new development items
Be an expert in understanding and articulating the business problems, and be responsible for driving valuable and viable solutions
Adopt a user centric approach to solution design to ensure every function offers an exceptional user experience
Prioritize and maintain the Product and Release Backlog and ensure execution together with the development, user experience and user assistance teams with a focus on integrated processes
Manage alignment with stakeholders especially in other development organizations, GTM, support, consulting and partners.
Drive customer and partner engagement and work with customers in a close co-innovation environment
Focus on customer adoption of products and new developments
Adopt a continuous learning mindset, and foster a culture of innovation
Strong desire to build customer-desired solutions and an attitude for co-innovation
Enthusiasm to solve complex problems using state of the art approaches in a cloud development environment
A solution-oriented attitude in a highly innovative and dynamic work environment
Motivation to work in a cross functional team and to interact with other teams and customers across the globe that requires willingness to accommodate different time zones.

What you bring

5+ years relevant experience with product management, solution management or consulting roles closely related to development.
Experience in product management
Experience in building enterprise applications

Experience building product concepts, articulating business problems, and delivering products
Strong product mindset to build product concepts, articulating business problems, and delivering products
Knowledge of Agile Software Engineering methods
Experience in a cloud application development environment
Domain expertise in customer relationship management processes
Strong networking, coordination, communication and presentation skills, superior team player, can-do attitude and innovation-focused attitude
Experience in ML/AI
University degree or similar qualification in technical or business stream - MBA a plus.

Meet your Team

Together with your team, you will work on SAP Sales Cloud product and will be responsible for creating best-in-class solutions in the space of sales automation. SAP Sales Cloud is part of SAP Customer Experience suite that serves our customers core CRM business processes and is a key part of SAP s cloud strategy. SAP Sales Cloud is a cloud solution that enables enterprises, to efficiently run their sales processes, focused on improving consumer experience and maximizing revenue. SAP Sales Cloud provides necessary functions ensure that the company s sales strategy is well executed on the ground. The team is located across the globe in the US, Canada, Germany, and India.

Bring out your best

We win with inclusion

SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap. com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 414773 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.