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Consultant - Storage & Backup DC Ops Engineer

2-10 years

Hyderabad / Secunderabad, Bangalore / Bengaluru, Delhi/Ncr

1 vacancy

Consultant - Storage & Backup DC Ops Engineer

Genpact

posted 13d ago

Job Description

Responsibilities

  •  Assist in managing storage systems, including SAN (Storage Area Network) and NAS (Network Attached Storage), ensuring availability and performance.
  •  Assist in configuring, monitoring, and maintaining backup solutions, ensuring data integrity and timely recovery in case of failures.
  •  Provide L1/L2 support for storage and backup-related incidents and service requests, escalating issues as needed for timely resolution.
  •  Monitor storage and backup performance metrics, identifying and implementing optimization opportunities to enhance efficiency and scalability.
  •  Maintain documentation of storage and backup configurations, operational procedures, and troubleshooting steps. Generate reports on storage utilization and backup success rates.
  •  Implement and adhere to security policies, procedures, and best practices for storage and backup environments, ensuring compliance with industry standards and regulatory requirements.
  •  Work collaboratively with network engineers, system administrators, and other IT teams to ensure integrated and efficient operations of storage and backup systems.
  •  Assist in managing changes to storage and backup systems through testing, coordination, and documentation to minimize risks and disruptions.


Qualifications we seek in you!
Minimum Qualifications / Skills

  •  Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  •  Experience in supporting storage and backup systems within a data center or IT infrastructure environment. 
  •  Familiarity with storage technologies such as SAN, NAS, and RAID configurations.
  •  Basic understanding of backup solutions and methodologies (e.g., tape backup, disk-based backup, cloud backup).
  •  Experience with storage management tools and monitoring systems.
  •  Knowledge of scripting languages (e.g., PowerShell, Python) for automation and task execution.

 

Preferred Qualifications/ Skills

 

  •  Certifications related to storage and backup technologies (e.g., CompTIA Storage+, EMC Proven Professional).
  •  Experience with enterprise backup software such as Veritas NetBackup, Commvault, or Veeam.
  •  Familiarity with ITIL or other IT service management frameworks.
  •  Excellent analytical and problem-solving skills.
  •  Strong communication and interpersonal skills.
  •  Ability to work effectively both independently and as part of a team.
  •  Commitment to providing exceptional customer service and support

Interested Candidates can share their profile on radhika.upadhyay1@genpact.com


Employment Type: Full Time, Permanent

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What people at Genpact are saying

Operations Engineer salary at Genpact

reported by 2 employees with 2-5 years exp.
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₹5.4 L/yr - ₹6.9 L/yr
9% more than the average Operations Engineer Salary in India
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