Retention Marketing Manager

E-commerceRoles and Responsibilities

• Develop and execute retention marketing strategies to drive customer loyalty and reduce churn rates.
  
• Design and implement targeted campaigns using CRM analytics, marketing automation tools, and loyalty program management expertise.
  
• Collaborate with cross-functional teams to identify key performance indicators (KPIs) for customer retention initiatives.
  
• Conduct regular analysis of campaign effectiveness, making data-driven recommendations for optimization.
  

Desired Candidate Profile

• Experience in E-Commerce retention marketing
• Detail oriented
• High proficiency in using CRM tools like Moengage