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126 Salesforce Jobs
Senior Solution Consultant
6-11 years
Hyderabad / Secunderabad, Bangalore / Bengaluru
1 vacancy
Senior Solution Consultant
Salesforce
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- The Senior Solution Consultant in GDC supports a work stream in sophisticated enterprise customer engagements, partnering with key collaborators to achieve the vision while completing key deliverables
- They serve as hands-on advisors, using strong social skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client s business to deliver customer return on investment
- Senior Solution Consultants are strong presenters that are able to obtain customer acceptance by demonstrating solutions and an understanding of the clients vision
- They can identify key risks or issues and are confident in handling difficult conversations with their team and customer to address them
- They interact with customer product owners, business process owners and technical resources to understand requirements, analyze information, and craft comprehensive solutions
- They also show a strong understanding of typical business challenges faced by customers and common objectives
- They supply thought leadership and standard processes, both internally in their Community and externally in the marketplace
- Serve as a trusted advisor to the client
- Participate as a part of a team working on internal critical initiatives to grow the consulting practice; serving as an active contributor to the community s overall knowledge base and expertise
- Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
- Work collaboratively and having very strong communications skills, especially in guiding complex concepts, and creative, prescriptive thinking
- Identify and proactively handle risk areas and commit to seeing an issue through to complete resolution
- Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
- Review and correct key artifacts to keep projects on track and solutions extendable and maintainable going forward
- Work closely with Delivery Managers, Solution Architects, Technical Architects, and directly with clients to design technology solutions to meet client needs
- Contribute to the creation of a program vision/case creation and justification, and be responsible for the monitoring and delivery of these elements throughout the programs lifecycle while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
- 6 + years of relevant experience, including enterprise consulting experience, in a mid-to large-sized organization in positions of growing responsibility
- Strong presentation skills; able to successfully present a point of view and clearly articulate the rationale to a variety of collaborators
- Meticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
- A great listener with the ability to connect with people in diverse roles
- Consistent track record to analyze, design, and optimize business processes via technology and integration
- Resourceful and high-reaching thinker who can work through and solve problems
- Travel is an integral part of this role, and will be based on individual customer needs. 25% travel.
- Bachelor s degree in a Technology, Engineering (any field) or a related quantitative subject area. Equivalent validated work experience in lieu of a degree will be considered
- Confirmed results translating business user stories into technical requirements documents
- Confirmed results leading customer and/or partner success
- Relevant Salesforce certifications and consulting experience are strongly recommended
Employment Type: Full Time, Permanent
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