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3.9

based on 1.6k Reviews

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42 Sagility Jobs

Customer Service Executive : Non-Voice (Healthcare)

Sagility

 · 

3.9

 based on 1.6k Reviews

0-1 years

₹ 2.25 - 2.8L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Customer Service Executive : Non-Voice (Healthcare)

Sagility

posted 11d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Hospital Administration Healthcare Legal Advisory MS Office Claims Processing

+ 3 more

Job Description

Position Summary
Job involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.
Roles and Responsibilities
  • Understand the basic professional standards and established procedures, policies before taking action and making decisions.
  • Processing claims/developing projects/handling calls, as per the process guidelines.
  • Adhering to the SLA, and understanding Quality & Auditing parameters.
  • Maintaining TAT.
  • Assumes responsibility for work activities and coordinating efforts.
  • Meeting assigned productivity goals.
  • Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work.
  • Adhering to the SLA.
  • Adhere to attendance and punctuality norms.
  • Acquiring knowledge & skills of related areas of the process.
  • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.
Education & Experience
  • Graduates
  • Fresher 0-12 Months
  • Desired Skills and Abilities
  • Process SLA.
  • Awareness of ISO, ISMS.
  • Telephone etiquettes.
  • MS office.
  • Typing skills & computer skills.
  • Effective communication in English.
  • Good analytical skills.
Criteria
  • Willing to work in Rotational shifts.
  • 5 days work/ 2 weekly offs.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Service Executive roles with real interview advice

What people at Sagility are saying

Customer Service Executive salary at Sagility

reported by 9 employees
₹2.2 L/yr - ₹3.2 L/yr
10% less than the average Customer Service Executive Salary in India
View more details

What Sagility employees are saying about work life

based on 1.6k employees
62%
85%
64%
52%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Sagility Benefits

Submitted by Company
Beneficial policies
Flexi and Hybrid work (relevant roles)
Creche Support
Company transport
Higher education
Submitted by Employees
Free Transport
Work From Home
Job Training
Health Insurance
Cafeteria
Soft Skill Training +6 more
View more benefits

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