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Engaged Employer

Mantras2Success Consultants

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4.4

based on 18 Reviews

293 Mantras2Success Consultants Jobs

Customer Service Executive (Email Support)

Mantras2Success Consultants

4.4

based on 18 Reviews

0-3 years

Mumbai

1 vacancy

Customer Service Executive (Email Support)

Mantras2Success Consultants

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Customer Support MS Office Client Servicing

Job Description

The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service.

1st and 2nd Saturday will be off, along with all sundays

Responsibilities:

Respond to customer emails in a timely and accurate manner
Resolve customer issues in a timely and efficient manner
Provide excellent customer service to customers
Maintain a positive and professional demeanor
Stay up-to-date on company policies and procedures
Work with other members of the Customer Service team to ensure that customer needs are met

Qualifications:

High school diploma or equivalent
1 year of experience in customer service or a related field
Excellent written and verbal communication skills
Strong customer service skills
Ability to work independently and as part of a team
Ability to handle multiple tasks simultaneously
Strong attention to detail
Proficient in Microsoft Office Suite

Benefits:

Competitive salary and benefits package
Opportunity to work with a team of experienced professionals
Chance to make a difference in the lives of our customers
a challenging and rewarding work environment

If you are a highly motivated and customer-focused individual with excellent written and verbal communication skills, we encourage you to apply for this position. We offer a competitive salary and benefits package, as well as the opportunity to work with a team of experienced professionals.

Key Skills :