AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Mantras2Success Consultants
Compare
All Filters
260 Mantras2Success Consultants Jobs
Customer Service Executive -Voice
Mantras2Success Consultants
posted 9d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Resolve customer queries and complaints in a timely and effective manner
- Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels.
- Maintain a high level of product knowledge to address customer inquiries and effectively communicate product features and benefits.
- Escalate complex issues to appropriate departments or team members for further assistance and follow-up.
- Provide support and guidance to customers navigating self-service tools and online resources.
- Document customer interactions, feedback, and resolutions accurately in the customer relationship management (CRM) system.
- Stay updated on company policies, procedures, and industry trends to enhance service delivery.
- Display a positive and professional attitude while representing the company and maintaining a high level of customer-centricity.
- Participate in ongoing training and development programs to continuously improve skills and knowledge.
Qualifications:
- Bachelors degree in business or a related field
- 1 years of experience in customer service or a related field
- Strong understanding of business lending
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to handle multiple tasks simultaneously
- Strong attention to detail
- Proficient in Microsoft Office Suite
- Client Service
- Customer Support
- Client Servicing
Employment Type: Full Time, Permanent
Read full job description What people at Mantras2Success Consultants are saying
What Mantras2Success Consultants employees are saying about work life
Mantras2Success Consultants Benefits
Work From Home 
Job Training 
Team Outings 
Education Assistance 
Soft Skill Training 
Compare Mantras2Success Consultants with
KPMG India
PwC
Ernst & Young
Deloitte
Accenture
Bain & Company
McKinsey & Company
BCG
TCS
Infosys
Vision India Services
Creative Hands HR Consultancy
Gi Group
Hire Glocal
Ven Consulting
Verifacts Services
Accurate Global Alliances
Xeam Ventures
NR Consulting
Futurz Staffing Solutions
Similar Jobs for you
Business Acquisition Manager - Small & Medium Enterprises Lending - NBFC (3-5 yrs)
3-5 Yrs
Recently Viewed
REVIEWS
BOLD Technology Systems
No Reviews
SALARIES
Sterling Talent Solutions
JOBS
Nukkad Shops India
No Jobs
COMPANY BENEFITS
Pharmarack Technologies
No Benefits
JOBS
Sterling Talent Solutions
No Jobs
COMPANY BENEFITS
BOLD Technology Systems
No Benefits
SALARIES
Sterling Talent Solutions
JOBS
Cogniter Technologies
No Jobs
LIST OF COMPANIES
Sterling Talent Solutions
Overview
JOBS
Pharmarack Technologies
No Jobs
