Social Media & Administrative Assistant For Travel Agency

As a Social Media & Administrative Assistant, you will play a crucial role in managing our online presence and assisting with essential administrative tasks. You will work closely with our team to drive our digital presence, engage with our audience, and ensure the smooth functioning of day-to-day operations.

Key Responsibilities:

Social Media Management:

• Develop and execute engaging social media content across multiple platforms (Facebook, Instagram, etc)
• Monitor and engage with followers, respond to inquiries, and manage online community relationships
• Create and schedule posts using social media tools
• Collaborate with the marketing team to ensure content aligns with company goals and campaigns
• Track social media metrics and analyse performance to improve engagement and growth

Administrative Support:

• Assist with booking confirmations, travel itineraries, and customer correspondence
• Manage client data and update internal records
• Help with invoicing, payment tracking, and basic bookkeeping tasks
• Prepare travel packages and promotional materials for clients
• Organize and coordinate meetings, appointments, and travel plans for the team

Skills & Qualifications:

• Proven experience in social media management and content creation
• Strong written and verbal communication skills
• Detail-oriented with excellent organizational and time management skills
• Proficient in Microsoft Office Suite, Google Workspace, and social media management tools
• Previous experience in the travel or tourism industry is a plus
• Ability to work independently and as part of a team
• A passion for travel and helping others discover the world