Relationship Manager

About Rupeek

Rupeek, established in 2015 and headquartered in Bangalore, stands as India's leading asset-backed digital lending fintech platform. Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers innovative financial products focused on monetizing India's $2 trillion gold market. Leveraging state-of-the-art technology and an automated asset-light supply chain, Rupeek is transforming the gold loan disbursal landscape across 40+ cities in India. With a customer base exceeding 5,00,000+, the company's strategic partnerships with top banks and financial institutions underscore its commitment to building gold-backed assets through low-risk, low-touch, and friction-free processes.

Rupeek's impressive journey is supported by key investors such as Sequoia Capital, Accel Partners, Bertelsmann, and GGV Capital. In Apr 2024, Rupeek turned profitable and raised $25 in equity capital from Manipal Group and Elevation Capital to fund its next phase of growth. Join us in redefining the future of finance through innovation, technology, and a commitment to financial inclusivity.

Profile Summary

A detail-oriented and customer-focused Relationship Manager with 1-2 years of experience in gold appraisal, valuation, and handling. Skilled in KYC compliance, addressing customer queries, and driving business growth through referrals and renewals. Proficient in coordinating loan approvals, enhancing brand visibility, and building strong customer relationships with excellent communication skills and mobility for on-ground support.

Job Title: Relationship Manager

Education: Bachelors degree required (Graduation)

Experience: 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.

Key Responsibilities:

• To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
• Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration.
• Coordinate with the Manager and stakeholder for loan approval.
• Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business.
• Resolving all customer doubts and questions while processing the loan.
• Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers.

Skills & Persona:

• Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.
• Upto 30 years of age
• Excellent communication skills in the local language and elementary English
• 2 wheeler and Driving License is mandatory

Why Join Us:

• Be part of a fast-paced and innovative environment where you can make a direct impact on the company’s growth.
• Competitive compensation and benefits package, with opportunities for professional growth and development.
• Work with a talented and ambitious team that is driving innovation in the financial services industry.