Become an expert on Rippling s IT offering- You ll be a go-to resource for our clients within 30 days and an IT subject matter expert for your Rippling colleagues within 60 days.
Be a trusted implementation partner to our clients:
You ll need to understand the client s current technology requirements as it relates to Rippling.
You ll need to guide the customer to install and adopt Rippling s IT solutions
You ll need to train the customer on Rippling IT products
You ll work closely with Implementation and the rest of the Customer Experience organization to ensure the client is set up for success.
Partner with our Solutions Consulting, Implementation, and Product teams to evolve our process and product
Develop and document IT implementation processes and best practices.
What you will need
A passion and curiosity for all things related to IT
4+ years of experience managing an IT set-up at a company, helping customers implement IT products, or selling IT solutions. This role requires a strong understanding of the below:
MDM, Identity Management solutions, or other IT-related solutions. Familiarity with other IT products such as Google, Azure, and Okta.
Strong project management and organizational skills: high attention to detail with excellent time management skills.
Ability to manage client relationships: strong communication and presentation skills
Self-starter with a bias towards action, energized by a fast-paced environment and excited to build