HR Manager - Operations

Role & responsibilities:

• HR Operations Management:
• Oversee the day-to-day HR operations for the employees at the client site, ensuring efficient onboarding, offboarding, and all related HR functions.
• Process and manage employees payroll, benefits, and other compensatory elements.
• Ensure accurate maintenance of employee records and data, in compliance with legal and organizational standards.
• Onboarding & Offboarding:
• Manage the onboarding process for employees, including documentation, induction, and system updates.
• Handle offboarding processes, ensuring exit formalities are followed and feedback is captured.
• Compliance & Reporting:
• Ensure compliance with labour laws, client-specific HR policies, and regulatory requirements for all our employees.
• Track attendance, leave records, and any discrepancies with respect to the workforce.
• Prepare and submit HR reports to management and the client as required (e.g., headcount, payroll, attrition, etc.).
• Employee Engagement:
• Act as a point of contact for our employees queries, ensuring they receive timely and effective support.
• Assist in creating a positive work culture for employees, facilitating communication between the workers and the client.
• Coordinate employee engagement initiatives, surveys, and feedback loops to maintain worker satisfaction.
• Performance Management:
• Coordinate performance reviews for our employees with the clients HR team.
• Track performance-related data and assist with any corrective action or recognition.
• Technology & Process Improvement:
• Leverage HR technologies (e.g., ZOHO, SPINE, etc.) to streamline operations.
• Continuously suggest improvements to HR processes and workflows to enhance efficiency and effectiveness.
• Ad-hoc HR Projects:
• Assist with HR-related projects, including workforce planning, training needs, and development initiatives
• Support other HR initiatives as required by the client.

Preferred candidate profile:

• Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint) and HR systems like ZOHO and SPINE.
• Communication: Strong verbal and written communication skills, with professionalism in handling sensitive matters.
• Problem-Solving: Ability to proactively address issues and develop creative solutions in dynamic environments.
• Attention to Detail: High accuracy in HR documentation, data management, and reporting.
• Time Management: Capability to multitask effectively and meet deadlines under pressure.