Own and maintain a consistent and authoritative brand voice for Rezolve.ai across all content related to ITSM and Agentic AI solutions.
Create in-depth, researched content including whitepapers, case studies, articles, and value documents to showcase the capabilities of our ITSM and Agentic AI products.
Develop compelling copy for various channels such as landing pages, email campaigns, advertisements, form templates, product descriptions, and blog CTAs.
Write and optimize website content focused on ITSM and Agentic AI solutions, improving site traffic, search engine rankings, and user engagement.
Collaborate with growth, design, and product teams to create impactful and high-converting copy tailored to ITSM and AI-driven automation audiences.
Craft messaging, taglines, and product narratives for new features, app integrations, and AI-powered functionalities.
Work closely with the video team to produce engaging scripts, descriptions, and narratives for Rezolve.ai s YouTube channel, specifically tailored to the ITSM and AI automation sectors.
Anticipate customer needs and create clear, concise, and user-friendly descriptions for client communications, ensuring the technical aspects of ITSM and Agentic AI solutions are easily understood.
Skills Qualifications
3 5 years of experience in content creation for ITSM, Agentic AI, or related B2B SaaS technologies.
Strong understanding of ITSM concepts, workflows, and industry standards, along with a deep knowledge of Agentic AI-driven automation and its applications.
Ability to translate complex technical content into clear, approachable, and engaging writing.
Excellent written and verbal communication skills with an attention to detail.
Proven ability to write for both technical and non-technical audiences.
Experience working in a collaborative team environment while also thriving independently.
Comfortable working under tight deadlines and managing multiple projects simultaneously.
Solid understanding of SEO best practices, including keyword usage and on-page optimization techniques.
Adaptable writing style that can cater to different tones and audiences, from technical experts to business decision-makers.
Bonus Points
Experience writing content for ITSM platforms or AI-powered solutions, including Agentic AI and automation technologies.
Previous experience writing for B2B or SaaS audiences in a tech-focused space.
Familiarity with productivity and project management tools such as Trello or Asana.
Experience collaborating with global teams across multiple time zones.