Manager Compliance

You Lead the Way. We ve Got Your Back.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

Role Description

This role is part of Centre for International Compliance Operations (CICO) which involves supporting the Compliance Director in executing the Audit Applicability Framework to enable Market Compliance Officers (MCO) and & their teams to understand audit findings across International and conduct required remediation. The person shall ensure timely execution of operational activities within prescribed Service Level Agreements. The person shall be responsible for efficiency and effectiveness in executing work and monitor key performance indicators such as timeliness & accuracy. Regular and timely dialogue and communication on the progress of the work with the Compliance Director. Collaborate with the Compliance Director to identify new areas of work to be supported by the team.

Purpose of the Role:

To enable MCOs to identify applicability with audit findings from other markets and perform remediation on a timely basis.

Responsibilities:

• This role will be required to manage the Audit Applicability Framework to understand the audit findings owned by MCOs in International and follow up with the MCOs to determine applicability across markets and their remediation plan.
• This position is responsible to provide timely and accurate reports to Senior Compliance Leadership on the remediation status.

• This position is responsible to retain appropriate documentation on the process.
• This role will entail working with the Compliance Director to continue developing enhancements to the program.

Critical Factors to Success:

• Excellent leadership skills
• Effective communication skills
• Proactive and reactive thinking and good analytical skills
• Performs well under stringent timelines
• Meticulous attention to detail
• Aptitude for audit and process reviews

Past Experience :

Minimum of 8 years of relevant experience in internal audit/consultancy within the Big Four or in a bank/financial institution background.

The ideal candidate would be someone from a mix of Big 4 audit background plus internal audit experience in a bank/financial institution.

Academic Background:

Good academic qualification with experience in compliance, CA or legal would be an added advantage.

Functional Skills/Capabilities:

Ability to understand controls and risks and identify appropriate remediation actions.

Strong attention to detail.

Excellent verbal and written communications skills in English

Ability to think in a logical manner and document in a clear and concise manner

Capable of executing task independently with minimal supervision

Technical Skills/Capabilities:

• Strong problem solving, and analytical skills including the ability to conceptualize and break down complex issues into actionable tasks
• Exposure to technical platforms like Lexis Nexis based Bridger, Cadence, GAITS will be an added advantage

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities