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317 Resy Jobs
Infrastructure Engineer I
Resy
posted 23hr ago
Job Role Insights
Key skills for the job
Job Description
You Lead the Way. We ve Got Your Back.
At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and lets lead the way together.
Focus
Contributes to analysis of business, application, and technical infrastructure requirements. Supports the design, build, improvement and integration of third-party packaging required to support the business portfolio or infrastructure platform in terms of robustness, scalability, availability and efficiency. Supports initiatives that deliver workable end-to-end infrastructure solutions that enforce to Technology standards.
Organizational Context
Entry-level experienced hire, member of a product engineering or delivery and integration team reporting to a Senior Infrastructure Engineer, Engineering Director or Director of Technical Delivery.
Key Responsibilities
Performs core technical aspects to supports third-party application packaging, deployments and technologies related to dynamic infrastructure platforms
Participates in current state system analysis, requirements gathering, and documentation
Supports configuration and implementation deployments
Contributes to the creation of technical design/implementation documentation
Supports requirements understanding and issue resolution throughout the project life cycle
Participates in troubleshooting capacity and availability issues, various moves/adds/changes, server software installation and configuration
Participates in test planning and execution
Work with project teams to prepare components for production
Provide support for ongoing platform infrastructure availability
Works on prioritized/assigned features for ongoing sprints
Scope of Impact/Influence
Accountable to team for completing work you re leading and deliverables as agreed upon
Accountable to team for delivery of quality work
Education & Experience
Up to 4 years of experience with systems analysis/programming, incorporating: design methodology, Infrastructure operations support or engineering
Experience with a variety of software languages, operating systems, or network protocols
Bachelor s Degree in computer science, computer engineering, or related field required
Knowledge/Skills
Specific technical knowledge in one or more of the following areas: VMWare, Unix, Citrix, Linux, Solaris, Windows, Z/OS, Junos, IOS, etc
Specific knowledge of one or more of the following: infrastructure and server theories, principles, and concepts, application infrastructure and standards, networking fundamentals, storage management (i. e. SAN) design and support, databases (i. e. IMS, DB2, SQL Server, Oracle, MySQL, MS Access, etc. ), middleware technologies (i. e. WebSphere)
Understanding of software defined networking, automation and orchestration
Core understanding of the core tools used in the planning, analyzing, crafting , building, testing, configuring and maintaining of assigned application(s)
Core knowledge of platform delivery methodology (Agile, Scrum, Agile XP, Test-Driven Development, Waterfall, etc. )
Experience with third party application packaging
Experience with Win OS, SCCM, MECM and corp app store a plus
Experience with Windows patching process and troubleshooting a plus
Technology Core Competencies
Adaptive Communication
Agile Practices
Industry and Company Knowledge
Organizational Change Management
Technical Acumen
Technology Industry Trends
Game Changers
Adaptability
Collaboration & Teamwork
Continuous Improvement
Courage
Curiosity
Ingenuity
Servant Leadership
Tenacity
Role Core Competencies
Technical
System/Platform Domain Knowledge
Systems Installation/Decommissioning
Testing
Functional
Change Management
IT infrastructure
Leadership
Analytical Thinking
Business
Documentation & Technical Writing
Problem Solving
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
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