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The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters.
Within the Global Merchant and Network Services Compliance organisation, the Global Merchant Services (GMS) International Compliance team performs second-line oversight of the merchant acquiring business in International, ensuring a robust and sustainable compliance risk management framework. The GMS International Compliance team is responsible for providing Compliance advisory to the GMS Business on the management of strategic multi-country business initiatives and compliance risks as well as performing execution of core components of the American Express Compliance Program.
Reporting to the Director GMS Compliance APAC, the Compliance Manager GMS APAC supports the development and ongoing maintenance of a comprehensive and sustainable compliance program for the GMS business in the APAC region. The role will also provide compliance support and guidance for the GMS business in its growth plans and development of new initiatives.
Support development and ongoing maintenance of the Compliance program of the GMS business in APAC
Provide expert compliance advice and critical challenge to the GMS business on the design and implementation of new products, customer interactions, processes and controls to comply with all applicable laws and regulations
Build proactive relationships with MCOs and SME groups to ensure local market and Enterprise requirements are considered in the first line control environment
Provide guidance to Control Management and other GMS teams on the implementation of new regulations impacting the GMS business and remediation activities as required
Ensure that the first line policy framework is consistent with regulatory expectations through review and challenge in the development process
Complete ongoing activities related to compliance risk management including assessment and monitoring of compliance risk and execution of the Compliance Risk Assessment process
Assess business resolution of compliance-related incidents and gaps, particularly for those that fall under the Issue Management program
As required, partner with the business and other MCOs to support regulatory examinations, internal audit reviews, Compliance monitoring and testing, and related efforts
Minimum Qualifications
Experience working in a 2 nd Line Compliance Function
Proven ability to understand legal and regulatory requirements and convey regulatory intent and risk to first line teams to enable them to effectively mitigate risk
Self-motivated, energetic team player with proven ability to work effectively in a matrix organization and across international markets with all levels of management
Experience performing independent oversight and risk assessment
Excellent written and oral communication skills, with the ability to provide effective challenge
The ability to prioritize and drive results on a diverse set of projects and goals at any one time, managing multiple tasks and ensuring plans remain on track
Bachelor s degree and or compliance / legal qualification
Preferred Qualifications
Working knowledge of Acquiring and Payments Regulation is desirable
Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program