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RELQ Technologies LLC

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4.5

based on 2 Reviews

106 RELQ Technologies LLC Jobs

ServiceNow Solutions Architect

RELQ TECHNOLOGIES

4.5

based on 2 Reviews

9-12 years

Hyderabad / Secunderabad

1 vacancy

ServiceNow Solutions Architect

RELQ Technologies LLC

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

Project Management Javascript HTML Microsoft Power BI Agile Coaching Application Development

+ 4 more

Job Description

Participation in requirement gathering phases to provide time estimation to users needs.
To lead, design, and implement overall solution architecture comprising the conceptual, technical, and physical aspects and code review
Responsible for review of plan, design, and implementation of the overall solution architecture comprising conceptual (functional and non-functional), technical and physical architecture
Demonstrate Thought Leadership toward white space solutions
Provide system & application-level solutions framework & methodologies
Understand the customer requirements to build/identify areas that need to be Proof of concept
Actively participate in POCs and present to the customer
Conduct research on service offerings, market trends, industry analyst interactions
Provide architectural oversight and guidance for RFPs and ongoing project deliveries
Expert with Javascript and ServiceNow Javascript APIs
Write/create custom business rules, client scripts; the script includes UI policies, ACLs, data policies, UI scripts
Lead development effort of solutions in three (3) or more of the following specializations:
- ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, etc). Required Knowledge Management and Portal experience
Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
Custom Application Development (Scoped Applications)
3rd Party Integrations Development (REST, SOAP, MID Servers, etc)
Attend requirements review and validation sessions as required
Participate in scrum ceremonies
Deliver measurable, positive results within the client and team s timeline resulting in positive feedback from clients
Build on current platform knowledge by learning new modules and broadening skillset
Continue learning service delivery solutions, technologies, and methodologies
Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
Uphold excellent time management and organizational skills with an aptitude for creative problem-solving.
Remain innovative, creative, self-directed a great leader and team player with a record of accomplishment in managing multiple complex tasks
Utilize strong communication, presentation, and writing skills
Maintain current certifications, keep up to date on all Delta releases

MEASURES OF SUCCESS:

Experience with Web Technologies (XML, HTML/CSS, AJAX, JavaScript, Web Services, etc.).
Experience and deep understanding of ServiceNow Workflows and Flow Designer tools.
Deep knowledge of ServiceNow Portal, Knowledge Management, ITSM, ITOM, DevOps, and SecOps.
Should have understanding of ServiceNow AI Search functionalities
Should have understanding of ServiceNow NOW mobile app and configuration
Familiar with Virtual assistant, chatbots integrations
Knowledge Articles creation and set up
Good understanding of ITIL processes.
Good understanding of agile and hybrid Project Management methodologies.
Knowledge of ServiceNow instance design and administration.
Experience in an enterprise environment with multiple integration points.
Strong analytical skills to identify problems and recommend solutions that meet business requirements.
Good communication and interpersonal skills to effectively collaborate with users, stakeholders, and team members.
Ability to work independently and take ownership of projects.
Must be a team player to work with architects, platform administrators, and process owners.
Experience in ServiceNow administration and development.
Hands-on development, management, and deployment experience with ServiceNow.
Troubleshooting, debugging, and problem-solving skills.
Must know tools like Excel, Visio, and other Microsoft products.

KEY QUALIFICATIONS & EXPERIENCES:

At least 9/+ years experience in developing and administrating the ServiceNow Platform.
Bachelor s degree in computer science, information systems, or another related field (or equivalent work experience).
Broad exposure to IT infrastructure and application landscape, ideally with technical depth in a discipline/ITSM process.
JavaScript: 5 Years minimum.

Certifications Preferred:

ServiceNow certified Master Architect or Candidate is preferred
ServiceNow Admin and Developer certified in and working experience at least two or more modules (Knowledge Management, ServiceNow Portal, ITSM, CSM, GRC, HR, SecOps)

Employment Type: Full Time, Permanent

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