Manager Fruits and Vegetables Or Manager F&V

Job Description

1. Basic Information

Unique Job Position (UJP) – Manager F&V
Reporting To – Hub Head
Value Stream – Asset Operations
Location – Hub (or Fulfillment Center)

1. Purpose of the Role

• The F&V Manager is responsible for all F&V activities and packing for the Fruits and Vegetables (F&V) category. These include end-to-end handling and coordination in Receiving, Grading & Dispatching of F&V. The incumbent will report to Hub Head.

1. Listing of Activities performed by the job holder to deliver the outcomes

Receipt of Goods:

• Oversee the day to day Inbound and Outbound inventory management of the F&V category.
• Receive, verify and document goods received from City Processing Centers (CPCs) or Vendors
• Quality Control - Ensure that the goods being delivered by Suppliers meet the agreed quality parameters

Category wise Packing:

• Verify packing targets received from Category Team and ensure that they are communicated to different packing teams
• Manage a team of TL and Supervisors responsible for ensuring packets are packed on Smart Scale machines
• Oversee fulfilment of daily packing targets and ensure hassle free handover to night operations team

Additional Responsibilities:

• Publish regular operations reports on stock status, inventory, packaging, dispatch etc.
• Ensure no stock-outs
• Maintain sectional staff by recruiting, selecting, orienting, and training employees.
• Stakeholder management- coordinate with Operations and Procurement team and/or other relevant stakeholders

1. Outcomes & KPIs

• Fresh Spoilt Refund % vs Target
• Packer Efficiency % vs Target
• Zero NA for F&V items
• Inventory accuracy >=99%
• People Management - (Employee Retention/Attrition) (%)

1. Organization

Key Stakeholders:

• Internal: Central Operations Team, Hub Operations Team, Hub HR Team, Central F&V Team, Projects Team, Procurement Team, Category Management Team
• External: Audit Team.

1. Delegation of Authority

ActivitiesPrimary ResponsibilitySecondary Responsibility

1. Quality check for F&V items

Yes

1. Packing efficiency as per targets

Yes

1. Coordination with F&V category (Central/Site level)

Yes

1. Control on F&V Dump %

Yes

1. Overall Inventory management of F&V category

Yes

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