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Cybersecurity Operations Engineer
Redient Security
posted 3hr ago
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Job Description
Job Description:
Cybersecurity Operations Engineer
Postion Overview:
The Cybersecurity Operations Specialist is responsible for managing and supporting a range of cybersecurity functions, including EDR, Zscaler, VAPT governance, and firewall/VPN access management. This role demands strong analytical and operational skills to monitor, troubleshoot, and optimize cybersecurity tools and processes. The ideal candidate will ensure adherence to policies, resolve security incidents, operations, and drive governance activities with effective reporting and communication.
Key Responsibilities
1. EDR Operations Support
Manage agent upgrades, ensure agent health, and troubleshoot offline/online status.
Monitor scanning and threat management statuses and take appropriate actions.
Handle STAR rule management and network health troubleshooting.
Oversee policy enforcement, policy pushes, and platform updates.
Conduct device inventory management and verify backup status for compliance.
Provide detailed reporting on operational activities and escalate exceptions as needed.
Coordinate with stakeholders to address support issues and implement improvements.
2. Zscaler Operations Support
Collaborate with vendors to ensure smooth delivery and operations.
Manage agent upgrades and ensure policies are updated and enforced.
Coordinate support activities, address exceptions, and escalate critical incidents.
Analyze dashboards to recommend actions and mitigate potential risks.
Monitor alerts and incidents, reporting progress to relevant stakeholders.
3. Vulnerability Assessment and Penetration Testing
(VAPT) Governance
Consolidate and classify VAPT requirements from stakeholders based on business criticality.
Facilitate scoping discussions with VAPT partners and internal teams.
Ensure comprehensive documentation of testing scope, objectives, and exclusions.
Get VAPT done by partner on time.
Review and approve VAPT scopes, track timelines, and monitor adherence to SLAs.
Validate final VAPT reports and ensure findings are distributed for remediation.
Track open findings and ensure timely closure within agreed timelines.
Maintain and present governance dashboards to highlight progress and risks.
Organize follow-up testing for resolved findings and archive VAPT evidence for audits.
4. Firewall and VPN Access Management
Review and validate firewall access requests for necessity and alignment with security policies.
Maintain an updated inventory of firewall rules and
VPN access lists.
Conduct periodic reviews to remove unused or unnecessary rules.
Analyze the impact of firewall changes on configurations and ensure compliance with segmentation and least privilege principles.
Facilitate discussions between application owners and network teams to clarify access requirements.
Audit access controls and rule sets for compliance with organizational and regulatory standards.
Track and close non-compliant configurations and document exceptions.
Monitor firewall and VPN logs for anomalies and suspicious activities
Enforce MFA policies for VPN users and ensure firewall and VPN configurations are updated based on emerging threats.
Organize governance meetings and maintain dashboards to track firewall and VPN security metrics.
5. Incident Response and Continuous Improvement
Establish and manage incident response processes for firewall and VPN-related security events.
Monitor vendor patches and firmware updates for firewalls and VPN devices.
Continuously refine processes based on lessons learned and feedback to improve efficiency.
Qualifications
Bachelors degree in information technology, Cybersecurity, or related field.
8+ years of experience in cybersecurity operations, endpoint management, or network security.
Hands-on experience with EDR, Zscaler
Working knowledge of firewalls, networks and VAPT process
Proficiency in reporting tools, including Excel and Power Bl, for creating dashboards and actionable reports.
Strong analytical skills to interpret data, identify trends, and recommend solutions.
Skills and Competencies
Advanced troubleshooting and problem-solving skills for endpoint and network security.
Strong organizational skills to manage multiple tasks and priorities.
Excellent communication skills to collaborate with internal teams and external vendors.
Familiarity with regulatory frameworks like ISO 27001, NIST, or CIS controls.
Excellent excel, word and power point skills
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
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