Red Apple Technologies - Head/Manager - IT Delivery (8-10 yrs)

Position Overview:

- We are seeking a motivated and analytical IT Delivery Manager to join our organization.

- The ideal candidate will collaborate closely with Business Analysts to translate client requirements into comprehensive and well-documented business proposals.

- This role requires a technical background to evaluate the technical aspects of requirements, assess associated risks, and effectively manage project delivery.

- Experience in managing gaming projects will be an added advantage.

Roles and Responsibilities:

- Oversee IT infrastructure, facilities management, and service delivery operations.

- Collaborate with Business Analysts to convert client requirements into actionable proposals.

- Schedule and allocate resources to meet project service-level requirements.

- Identify and organize training programs for team skill enhancement.

- Develop and implement process improvements to achieve cost and time efficiencies.

- Act as the primary point of contact for client inquiries and concerns.

- Assist senior management with decisions on service delivery and operational procedures.

Qualifications and Requirements:

- Bachelor's/Master's degree in Information Technology, Computer Science, or a related field.

- Advanced certifications or degrees are a plus.

- Proven experience in IT services management, delivery operations, and project management.

- Strong technical background with the ability to evaluate technical risks and complexities.

- Exceptional analytical, problem-solving, and decision-making skills.

- Experience in managing gaming projects is a significant advantage.

- Excellent leadership and team management abilities.

- Strong interpersonal and communication skills to engage with clients and stakeholders effectively.

- Ability to develop innovative solutions and adapt to changing client needs.

- Proactive mindset with a commitment to continuous learning and improvement.

Join our team to lead transformative projects, inspire innovation, and deliver exceptional value to our clients.

Apply today to be part of a dynamic and forward-thinking organization!