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Technology Operations and Support Assistant, Supply Demand
4-9 years
Bangalore / Bengaluru
1 vacancy
Technology Operations and Support Assistant, Supply Demand
Ralph Lauren
posted 7d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Technology Operations and Support Assistant, Supply Demand
Ref #:
W117751
Department:
Information Technology
City:
Bangalore
State/Province:
Karnataka
Location:
India
Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education Communication, Employee Groups and Celebration.
Position Overview
Ralph Lauren is embarking on a multi-year Transformation al journey to Digitize the Value Chain which will reinvent the way we work by leveraging our talent and creativity with the latest innovations, lean processes, data driven implementing modern technologies.
The Program will consist of COE teams across 4 Tracks: Product T ransformation, Supplier Collaboration, Supply Demand Transformation and a Data team that will consist of a hybrid of talent with business, technology and analytical experience.
This role is responsible for assisting the Supply Demand Planning team on our Digital T ransformation. The selected candidate will build functional and technical expertise in Supply Chain and Planning technology. The primary focus of this role is centered on supporting the implementation and roll-out of the O9 Application that will connect with Riversand, PLM and SAP. They will act as a key liaison with our other COE and cross functional partners and to ensure that the business needs are being met and that the business users can perform their jobs efficiently and effectively.
The teams will look to leverage key existing technologies at RL in PLM, SAP, 3D Product Assets and our Data Lake while implementing potential new SAAS technologies on Logility VMS, Riversand and O9.
The Analyst for the Supply Demand Transformation track is a role that will report into the Product Lead for Technology.
Transformation ransformation, Collaboration, ransformation. The Program will consist of COE teams across 4 Tracks: Product T ransformation, Supplier Collaboration, Supply Demand Transformation and a Data team that will consist of a hybrid of talent with business, technology and analytical experience.
This role is responsible for assisting the Supply Demand Planning team on our Digital T ransformation. The selected candidate will build functional and technical expertise in Supply Chain and Planning technology. The primary focus of this role is centered on supporting the implementation and roll-out of the O9 Application that will connect with Riversand, PLM and SAP. They will act as a key liaison with our other COE and cross functional partners and to ensure that the business needs are being met and that the business users can perform their jobs efficiently and effectively.
The teams will look to leverage key existing technologies at RL in PLM, SAP, 3D Product Assets and our Data Lake while implementing potential new SAAS technologies on Logility VMS, Riversand and O9.
The Analyst for the Supply Demand Transformation track is a role that will report into the Product Lead for Technology.
Essential Duties Responsibilities
Understand the Strategy and Vision for Ralph Lauren s multi-year journey to Digitize the Value Chain and work with the Product leads to deliver experiences around Product transformation
Capture document business processes, functional data requirements and be able to communicate with the technical resources
Develop into a Functional expert for RL Supply Demand data the O9 platform
Work with Supply Demand lead to determine sequencing of concepts/ stories
Develop prototypes to prove out the success or failure of a concept
Develop/execut e test scripts for Use cases
Partner with the Supply Demand team to provide user support in terms of change management, training and issue management activities
Troubleshoot production support issues post deployment and come up with solutions as required
Overtime Develop into the technical functional expert at RL on the O9 platform.
Capture document business processes, functional data requirements and be able to communicate with the technical resources
Develop into a Functional expert for RL Supply Demand data the O9 platform
Work with Supply Demand lead to determine sequencing of concepts/ stories
Develop prototypes to prove out the success or failure of a concept
Develop/execut e test scripts for Use cases
Partner with the Supply Demand team to provide user support in terms of change management, training and issue management activities
Troubleshoot production support issues post deployment and come up with solutions as required
Overtime Develop into the technical functional expert at RL on the O9 platform.
Experience, Skills Knowledge
Bachelor s degree in Supply Chain, Computer Science, Mathematics, Engineering, or related field. Master s preferred
At least 4 years of experience in Business Analysis or related field
At least 2+ years experience implementing technology applications and working with data requirements
Experience with configuration, systemic workflows, SDK development and integration of modern applications
Development experience on SaaS platforms
Knowledge of O9 and experience in SSIS
Strong problem solving, collaboration, communication and presentation skills; ability to effectively interact with team members and cross functional partners
Ability to effectively multi-task, prioritize and adapt in a fast-paced, dynamic business environment
Must be se lf-motivated/s elf-starter in a fast-paced environment with the ability to work independently and within a team
Experience working with an Agile methodology is a plus
Experience with Retail industry and master data is a plus
Experience working with an SOP or Supply Planning application is a plus
Must be se lf-motivated/s elf-starter in a fast paced environment with the ability to work independently and within a team
"This role is based in Bangalore , India"
At least 4 years of experience in Business Analysis or related field
At least 2+ years experience implementing technology applications and working with data requirements
Experience with configuration, systemic workflows, SDK development and integration of modern applications
Development experience on SaaS platforms
Knowledge of O9 and experience in SSIS
Strong problem solving, collaboration, communication and presentation skills; ability to effectively interact with team members and cross functional partners
Ability to effectively multi-task, prioritize and adapt in a fast-paced, dynamic business environment
Must be se lf-motivated/s elf-starter in a fast-paced environment with the ability to work independently and within a team
Experience working with an Agile methodology is a plus
Experience with Retail industry and master data is a plus
Experience working with an SOP or Supply Planning application is a plus
Must be se lf-motivated/s elf-starter in a fast paced environment with the ability to work independently and within a team
"This role is based in Bangalore , India"
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Ralph Lauren Benefits
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