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Radisson Hotels

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4.0

based on 1.9k Reviews

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94 Radisson Hotels Jobs

Director of Operations

Radisson Hotel Group

 · 

4.0

 based on 1.9k Reviews

6-13 years

Guwahati

1 vacancy

Director of Operations

Radisson Hotels

posted 5hr ago

Job Role Insights

Flexible timing

Key skills for the job

Operations Business Operations Communication Skills Strategic Planning Profit Leadership Skills

Job Description

  • As Director of Operations, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
  • Key Responsibilities of the Director of Operations:
  • Ensures the smooth running of the hotel, where all areas of the business operation are managed and that the guest service experience is delivered to the highest levels
  • Working proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
  • Implements strategies where key hotel metrics are identified, communicated and delivered
  • Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
  • Works to deliver the hotel budget and business plan, ensuring that all areas of the hotel operation are controlled
  • Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
  • Builds and maintains effective working relationships with all key stakeholders
  • Reviews and scrutinizes business operations, objectives and best practices, providing recommendations that will drive financial performance and provide added value
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
  • Requirements of the Director of Operations:
  • Proven experience in hotel operations with strong problem-solving capabilities
  • Excellent leadership skills with a hands-on approach and lead-by-example work style commitment to exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions, offering advice and recommendations
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experienced in using IT systems on various platforms
  • Strong communication skills

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Director of Operations roles with real interview advice

    What people at Radisson Hotels are saying

    Director of Operations salary at Radisson Hotels

    reported by 4 employees with 20-23 years exp.
    ₹20 L/yr - ₹28 L/yr
    42% less than the average Director of Operations Salary in India
    View more details

    What Radisson Hotels employees are saying about work life

    based on 1.9k employees
    63%
    48%
    49%
    87%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Radisson Hotels Benefits

    Cafeteria
    Free Food
    Job Training
    Soft Skill Training
    Health Insurance
    Free Transport +6 more
    View more benefits

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