Assistant Manager Housekeeping

Key Responsibilities of Assistant Manager Housekeeping:.
Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels.
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved.
Manages the housekeeping team fostering a culture of growth, development and performance within the department.
Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
Builds and maintains effective working relationships with all key stakeholders.
Delivers an effective programme that advances service standards, profitability and cost control.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Requirements of Assistant Manager Housekeeping:.
Proven experience in housekeeping with excellent problem-solving capabilities.
Excellent managerial skills with a hands-on approach and lead-by-example work style.
Commitment to exceptional guest service with a passion for the hospitality industry.
Ability to find creative solutions, offering advice and recommendations.
Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
Experienced in using IT systems on various platforms.
Strong communication skills.