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Ihg Group
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78 Ihg Group Jobs
Assistant Housekeeping Manager
2-5 years
Gurgaon / Gurugram
1 vacancy
Assistant Housekeeping Manager
Ihg Group
posted 19hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Key Responsibilities:
Team Leadership & Supervision:
- Supervise and lead the housekeeping team, ensuring all duties are completed with efficiency and to the highest standards.
- Assign tasks and responsibilities to staff, ensuring clear communication and timely completion of tasks.
- Conduct training for housekeeping staff, ensuring they are up to date on hotel standards, procedures, and safety protocols.
Quality Control:
- Ensure all guest rooms, public areas, and back-of-house areas meet cleanliness and quality standards.
- Inspect rooms and public areas regularly to ensure they meet IHG s brand standards.
- Handle guest complaints and resolve any housekeeping-related issues promptly to ensure guest satisfaction.
Inventory & Supplies Management:
- Monitor and manage housekeeping supplies and inventory, ensuring stock levels are maintained.
- Ensure the effective use of cleaning products and equipment to optimize operational efficiency and reduce costs.
Operational Support:
- Assist with the development of housekeeping schedules and budgets.
- Collaborate with other departments such as Front Office and Maintenance to ensure smooth operations.
- Report maintenance issues promptly and follow up to ensure timely resolution.
Guest Experience:
- Maintain a guest-focused approach, ensuring that rooms are not only clean but also comfortable and inviting.
- Respond to special guest requests and ensure that extra amenities and services are provided efficiently.
Education:
- High School Diploma or equivalent required; a degree in Hospitality Management or a related field is preferred.
Experience:
- At least 2 years of experience in housekeeping or a supervisory role within the hotel industry.
- Previous experience in managing or supervising a team is highly desirable.
Skills & Competencies:
- Strong leadership and communication skills.
- Excellent attention to detail and organizational skills.
- Ability to manage multiple tasks and priorities effectively.
- Knowledge of housekeeping operations, procedures, and cleaning chemicals.
- Proficiency in Microsoft Office and hotel management systems.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Assistant Manager Housekeeping roles with real interview advice
Top Ihg Group Assistant Manager Housekeeping Interview Questions
Q1. What do you understand by budgeting and forecasting? Have you done it previously?
asked in
Team Lead interview
What people at Ihg Group are saying
Rating based on 1 Assistant Manager Housekeeping
review
Anonymous · Food, Beverage & Hospitality
Likes
It's a wonderful experience to work with InterContinental groups..
- Skill development - Good
+4 more
Dislikes
Careers opportunity is very less than Marriott group as I were in marriott before here .
Assistant Manager Housekeeping salary at Ihg Group
reported by
6
employees
₹4
L/yr - ₹8
L/yr
At
par with the average Assistant Manager Housekeeping Salary in India
View more details
What Ihg Group employees are saying about work life
based on 587 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ihg Group Benefits
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Ihg Group Gurgaon / Gurugram Office Location
Gurgaon / Gurugram, Haryana Office
Tower C, 11th Floor Building No 10, DLF Tower 8th Rd, DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, Haryana 122022
Gurgaon / Gurugram, Haryana
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