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Ihg Group
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Assistant Housekeeping Manager
2-5 years
Gurgaon / Gurugram
1 vacancy
Assistant Housekeeping Manager
Ihg Group
posted 7d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Supervise and lead the housekeeping team, ensuring all duties are completed with efficiency and to the highest standards.
- Assign tasks and responsibilities to staff, ensuring clear communication and timely completion of tasks.
- Conduct training for housekeeping staff, ensuring they are up to date on hotel standards, procedures, and safety protocols.
- Ensure all guest rooms, public areas, and back-of-house areas meet cleanliness and quality standards.
- Inspect rooms and public areas regularly to ensure they meet IHG s brand standards.
- Handle guest complaints and resolve any housekeeping-related issues promptly to ensure guest satisfaction.
- Monitor and manage housekeeping supplies and inventory, ensuring stock levels are maintained.
- Ensure the effective use of cleaning products and equipment to optimize operational efficiency and reduce costs.
- Assist with the development of housekeeping schedules and budgets.
- Collaborate with other departments such as Front Office and Maintenance to ensure smooth operations.
- Report maintenance issues promptly and follow up to ensure timely resolution.
- Maintain a guest-focused approach, ensuring that rooms are not only clean but also comfortable and inviting.
- Respond to special guest requests and ensure that extra amenities and services are provided efficiently.
- High School Diploma or equivalent required; a degree in Hospitality Management or a related field is preferred.
- At least 2 years of experience in housekeeping or a supervisory role within the hotel industry.
- Previous experience in managing or supervising a team is highly desirable.
- Strong leadership and communication skills.
- Excellent attention to detail and organizational skills.
- Ability to manage multiple tasks and priorities effectively.
- Knowledge of housekeeping operations, procedures, and cleaning chemicals.
- Proficiency in Microsoft Office and hotel management systems.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Assistant Manager Housekeeping roles with real interview advice
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What people at Ihg Group are saying
Rating based on 1 Assistant Manager Housekeeping
review
Anonymous · Food, Beverage & Hospitality
It's a wonderful experience to work with InterContinental groups..
- Skill development - Good
Careers opportunity is very less than Marriott group as I were in marriott before here .
Assistant Manager Housekeeping salary at Ihg Group
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